Customer
Success Stories

Learn more about how Hyundai Panama reached impressive results with giosg – by increasing actual car sales through qualified leads 👇

Learn how Apotek Hjärtat strengthens their customer journey online and amplifies automation and security with the help of giosg.

Discover how Telia increased their impressions and leads significantly with new technology.

Discover how one of the largest retailers in Spain achieved a remarkable 50% increase in their conversion rate.

A1 Liveshop hits the ground running by achieving a 24% online conversion rate and surpassing their sales targets by offering immersive customer experiences and quality live support.

Read how A1 Group executed a seamless company-wide rollout of giosg's live engagement tools and revolutionized their customer interactions.

How the largest electronics company in the world managed to obtain an incredible fivefold increase in revenue from online customers.

Empowering customers with confident online purchases, this telecom brand unveils innovative solutions that unlock a new level of assurance.

A1 Serbia's virtual store shakes up traditional shopping with a remarkable +30% conversion rate.

Discover the remarkable success story of Hyundai, the renowned automotive brand in Mexico, as they embarked on a transformative journey to connect with customers online and drive sales.

Read how the biggest telecommunications service provider in Europe was able to boost sales by 25% using their Virtual Store in Germany.

Read our recap of A1 Croatia's remarkable +40% boost in online conversions with A1 Liveshop – where convenience of online shopping meets the immersive delight of in-store retail.

Read how giosg solutions helped a telecom giant to increase their online sales by 161% and significantly reduce in-store visits.

Wetteri, a leading player in the automotive industry, is determined to secure the forefront of automotive profitability by 2025. With nearly 40 locations and efficient online services, Wetteri aims to...

Discover Hyundai Bahrain's remarkable achievement in reducing lead response time to just 24 hours, while achieving an outstanding 57% conversion rate from leads to actual car sales.

But how did they do this? Read on to learn how Hyundai Mexico reached these record results with live video engagement and conversational sales 👇

Read how the leading Telecommunication company in Sweden, Telia, are paving their way to be one of the first digital telcos to provide customers with an outstanding omnichannel experience.

Read about how the leading Telecommunications company in Austria, A1, which wanted to explore new ways of connecting with online customers and increasing online sales, implemented a live shop solution...

We interviewed the Director of Digital Sales, Hanna Haukkapää, the Development Manager, Ninja Tikkanen, and the Customer Service and Account Manager, Minna Tuorila, from Suomalainen Kirjakauppa about ...

Vaasan Sähkö, one of Finland’s leading energy companies, has successfully revolutionized its customer service by implementing giosg’s service bot to respond to the increasing demand for quality suppor...

Read about how Köpbarnvagn reduced their incoming customer service cases via email by streamlining their customer service on their website with giosg’s customized chat solution and other guiding inter...

Read how one of the world's largest pharma manufacturer utilize giosg's HCP engagement platform to reach higher conversions and understand their website visitors better. We had the pleasure to intervi...

Kirsi Hahtomaa, an application specialist at JHL, Finland's largest trade union of the welfare sectors, shares their success story with giosg.

Learn how Secto Automotive leverages giosg's live chat and targeted chatbots to optimize their lead generation and achieve record-breaking conversion rates.

We interviewed Kim Hedemyr, Head of Customer Relations at Sweef, to find out which decisive factors made them come back to giosg after trying competitor’s products, twice – and how they are now utiliz...

Read about how IDA WARG Beauty increased their engagement, built their community and boosted their conversion rates on their website with a beauty award interaction and an interactive product quiz.

Good tech in combination with their correct use has made Wallpassion's chat more than a customer service channel. In this customer case, you can read about how Wallpassion utilizes giosg's live chat p...

Virtasenkauppa.fi tried giosg's Live Shopping solution during their Black Friday campaign in order to improve their conversion rates on their website — with amazing results!

We interviewed Benny Pun, the E-Commerce Manager at Tempur, to ask how they're utilising giosg’s platform to boost conversions, increase sales and provide better customer service through personalised ...

Discover how DNA automated their chat conversations with a chatbot and improved their employee satisfaction by reducing the workload!

Yliopiston Apteekki (The University Pharmacy) is known for providing excellent customer service and is leading the way with their digital customer service. They provide personalised professional servi...

Find out how K-Auto has achieved impressive results by transforming their customer experience and developing their customer communication with online interactions.

Learn how we managed to take Connells Group’s live chat conversion rates from 8% to 30% with our powerful software tools.

In 2020, as a natural part of the company's digitalisation, which was accelerated by the Covid-19 pandemic, an in-house sales department was started with 10 new sales people. In order to interact dire...

Learn how Suomalainen Kirjakauppa used a chatbot to launch their new audiobook and ebook service!

In 2020, Staples’ corporate strategy set out to develop their digital channels. With outdated and inefficient systems that resulted in slow customer service, Staples aimed to take their eCommerce webs...

Find out how S-Bank improved its conversion rate by six times and enhanced its online service with live chat, a chatbot, and interactive pop-ups!

Learn how Skanska helps their customers in real-time and doubles the number of prospective home buyers reaching out to them online.

Find out how Rittal UK Ltd improved their online customer service and website navigation with giosg Live Chat and Interaction Builder.

Read YTK Marketing Manager Anne Rautu’s customer story, in her own words, on how YTK was able to improve customer experience and conversion rates by proactively delivering targeted messages to website...

VSP (Vakka-Suomen Puhelin) needed a reliable chat partner to add to it's contact centre offering, which led to the launch of a partnership between giosg and VSP. Two years of cooperation have resulted...

Moment Group offers a complete chat solution for their customers with 24/7 chat agents, Moment Makers. As a resource partner, giosg provides Moment Group with an efficient chat platform for their agen...

Medialuotsi has been a giosg reseller partner for several years. Giosg solutions complement Medialuotsi’s other offerings and often act as a great door opener for booking customer meetings. In additio...

K-Auto wanted to find a solution that would allow them to enhance their online customer experience and convert website visitors browsing for cars or car maintenance services into sales leads.

Discover how West Herts College increased the number of incoming applications and customer support efficiency by implementing a new support channel with giosg Live Chat.

Neste believes that the demand for digital services will continue to grow in their business area and wanted to get a head start in their digitalisation process.

Construction company YIT managed to convert 3% of visitors of live chat into home buyers within 2 months from their first chat - read the complete success story!