Live support with AI
giosg Live helps your team work more efficiently with AI reply suggestions, automated AI translations in over 30+ languages, and tools that support high-volume multitasking. AI helps reduce manual work, but if you're looking for full automation, you can explore our AI Assistants →
✔️ Moderated AI reply suggestions
✔️ AI translations for real-time multilingual support
Chat. Call. Video. WhatsApp. One UI.
Handle live chat, video calls, phone calls, and WhatsApp — all from a single interface. Agents can handle multiple chats and channels without switching tools. "The most efficient chat tool in the world" is now better than ever.
✔️ Live Chat
✔️ Video Calls
✔️ Telephony
✔️ WhatsApp
Smart routing that scales with you
Giosg handles everything from simple team setups to enterprise-level routing across hundreds of agents. Use routing based on things like:
✔️ Agent availability
✔️ Visitor location or language
✔️ Page visited or interests
✔️ Business hours
✔️ Custom rules tailored for you
Built for secure conversations
Giosg meets high security standards with ISO 27001 certification, GDPR compliance, and EU-based data storage. With our experience supporting regulated industries like banking and healthcare, we help you go personal in fully protected conversations.
✔️ GDPR compliant
✔️ ISO 27001 certified
✔️ Strong authentication integrations
✔️ giosg VAULT for data encryption
✔️ Consent management
✔️ Data stored in the EU
Integrate giosg easily to your existing tools
Giosg connects with your CRM, helpdesk, and calendar tools, and we can build custom integrations when needed. You can even run giosg Live as a floating browser extension, so your team never misses a chat, no matter what system they work in.
✔️ Salesforce
✔️ Genesys Cloud
✔️ HubSpot
✔️ Zendesk
... and more
Yliopiston Apteekki (The University Pharmacy) is the biggest pharmacy in Finland. They are known for providing excellent customer experiences and leading the way with their digital customer service.
We have helped them grow their digital sales channels by 10x during our long partnership which has also seen their chat service becoming their most popular service channel.
