live_chat
Better Service and More Sales with giosg Live Chat

With giosg Live Chat you engage your website visitors in meaningful interactions that improve customer experience, generate leads, and increase your sales. Make it easy for your customers to reach out to you and find what they need.

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Engage

Be where your customers are and engage with your most potential prospects.

Acquire

Speed up your sales process by targeting conversations to prospects who are ready to buy.

Support

Improve customer experience and provide real-time support for your prospects and customers.

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Best user experience

Serving multiple customers simultaneously is easy with giosg Live Chat. Our swimlane interface enables your personnel to see all your website visitors and manage interactions effectively.  

  • The swimlane interface makes chatting fun and easy
  • Route chats to designated employees or teams
  • Monitor chats on your website, Facebook and WhatsApp in one easy interface

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Automate Conversations

Tailor and target interactions with a flexible workflow engine to improve conversion rates and customer engagement.

  • Automate conversation workflows based on visitor profiles 
  • Trigger customised messages and actions 
  • Identify and target specific visitors 

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Real-time Reporting

Put your business on top with giosg Reporting. Let data help you improve your performance and up your sales.

  • Benefit from real-time dashboards for chats, visitors and sales 
  • Gain insights on visitor’s shopping cart through tracking 
  • Run A/B tests to improve your chat automation 

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Giosg platform has functionalities superior to other solutions. They also provide support, feeding us new ideas how to use their features to develop our business. This is something that truly adds value and helps us to develop our partnership further.

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Anna Niemela, Customer Service Manager Neste Marketing & Services