giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

8 Proven Customer Engagement Strategies that Increase Conversions

Posted by Julia Serdiuk, on 23 May, 2022

Customer engagement and conversions are deeply connected. Engaged customers form strong and long-lasting relationships with the brand, which leads to increased loyalty and higher conversion rates. 

What are Shoppable Videos? [+ 4 Reasons Why You Should Try Them]

Posted by Jade Ventoniemi, on 23 May, 2022

It isn’t easy to keep online shoppers exclusively interested in your store when they have a sea of options at their fingertips. You’ll need to make their shopping experience both easy & engaging t...

6 Ways to Use Chatbots in Ecommerce to Increase Sales

Posted by Vanja Maganjić, on 19 May, 2022

Chatbots are great tools for communicating with users, leads, customers, and anyone in between. They can help you build relationships with your audience, quickly answer questions and increase your sal...

How to Build an Interactive Quiz on Your Website (No code needed)

Posted by Taryn Maunumäki, on 17 May, 2022

Who’s ever taken an online quiz like “Which Encanto character are you?”  *Raises hand slowly*   Interactive quizzes are great for sparking an interest in consumers. Even seemingly silly quizzes about ...

10 Essential Live Chat Best Practices & How to Execute Them Easily

Posted by Jessica Day, on 2 May, 2022

If you want to create long-lasting customer relationships you need to be able to communicate effectively. One critical tool in the effective communication toolkit is live chat. Live chat provides a pl...

Retail TECH Highlights Power of Video Shopping Experiences

Posted by Alina Lehtinen Vela, on 25 April, 2022

APRIL 20-21, 2022. Giosg participates as an exhibitor in the Retail TECH Expo in Stockholm, Sweden.

5 Ways to Use Gamification in Retail [with Examples]

Posted by Edu Lehtinen, on 25 April, 2022

Are you looking for fun new ways to level up your e-commerce business? If boosting sales, building brand awareness and harbouring customer loyalty are on your list of goals, then you might want to con...

5 Secrets for Successful Conversational Marketing

Posted by Bharat Patel, on 17 May, 2022

What’s conversational marketing all about? Conversational marketing is a type of marketing that relies heavily on chatbots and other conversational interfaces. This form of marketing aims to create a ...

Try These 4 Gamification Marketing Ideas To Boost Brand Engagement

Posted by Jade Ventoniemi, on 11 April, 2022

Too many business websites are dull or simply blend in with the crowd. Websites like these do their job as a place for transactions, but they don’t do anything more to boost brand engagement. However,...