giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

How Not to Annoy Visitors with Your Lead Capture Pop-ups

Posted by Silja Kaurala, on 8 March, 2021

Finding the balance between using pop-ups effectively and trying to avoid annoying your visitors can sometimes be challenging. We know that pop-ups can frustrate visitors but at the same time, they’re...

9 Easy Ways to Improve Your Lead Capture Form Conversions

Posted by Silja Kaurala, on 8 March, 2021

Capture and convert leads – the magic words on every marketer’s lips and a top priority in their online marketing objectives. Increasing traffic to your website is of course key but capturing and conv...

5 Ways How Chatbot Helps in Lead Generation

Posted by Silja Kaurala, on 8 March, 2021

There’s no doubt that in all businesses, marketers work hard to make their online marketing efforts generate a steady flow of new leads. Among other things, they need to be able to provide smooth and ...

What to Consider When Buying a Chatbot for Marketing?

Posted by Silja Kaurala, on 19 February, 2021

Choosing a chatbot is an investment and as a marketer it’s important that you make sure you get the most out of it to see an improvement in your marketing results.  It requires careful consideration a...

A Guide to Lead Generation Chatbots

Posted by Silja Kaurala, on 8 March, 2021

The demand for digital services is constantly rising. Customers increasingly interact with businesses outside business hours and expect to find solutions to their problems without delay.  At the same ...

6 Best Lead Generation Chatbot Examples and Use Cases

Posted by Silja Kaurala, on 8 March, 2021

With their conversational approach and 24/7 support, chatbots are marketing teams’ best friends that help optimise customer experiences and boost lead generation online. They provide an efficient way ...

How to Qualify Leads with Chatbots

Posted by Silja Kaurala, on 19 February, 2021

With businesses moving more and more online, marketing teams are challenged both with attracting website visitors and identifying and qualifying leads that their sales team is looking for. On top of v...

4 Benefits of Expanding Your Customer Support Channels

Posted by Nea Bjorkqvist, on 2 March, 2021

The interaction between businesses and consumers has completely changed, due to the increase in mobile usage and the rise in digital.

Reducing Customer Service Response Time with Chat and Chatbots

Posted by Nea Bjorkqvist, on 8 March, 2021

Customers want efficient and timely customer service experiences from the companies they interact with. Not only do customers expect responses within seconds, they want to get answers when it best sui...