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eCommerce peak season sales: How to succeed in 2020?

Posted by Upcoming, on 9 July, 2020

With the peak sales season fast approaching, the pressure is on for e-tailers to deliver seamless shopping experiences online. But how can you keep your eCommerce platform working at peak performance ...

Chatbots Vs Chat: Which conversational tool to use and when?

Posted by On-demand, on 7 August, 2020

Chatbots and live chat are both efficient channels for increasing your website conversions and lead generation. In this webinar, we will discuss the differences between the two.

Live Chat as a sales channel: Innovating through #stayhome

Posted by On-demand, on 24 June, 2020

As we all know, this spring has changed the sales environment radically. Especially online. Chat as a sales channel has been a great beneficiary of this transformation.

5 steps to improve efficiency and customer experience

Posted by On-demand, on 24 June, 2020

Take your customer experience to the next level! Every single interaction and touchpoint a customer has online with your business directly influences their experience with your brand. CX remains a top...