Welcome to giosg Newsroom

Read our latest news and press releases.

Leadership & Digital Customer Experiences in the Beauty Sector with the Head of E-commerce & Growth Marketing at parfym.se

April 3rd, 2024. We had the pleasure to interview the retail & e-commerce star; Lina Hasic. Lina has an impressive background coming previously from a role at Kronans Apotek as the E-Commerce Dire...

Continue reading

The Head of Marketing & Communications at Volvo Denmark about Technology & Innovation in the Automotive Industry

Rikken Aagaard Petersen is the Head of Marketing & Communications at Volvo Denmark. In this article, Rikke brings her multicultural insights and expertise in digital transformation within the auto...

Continue reading

Novartis Executive Director Carlos Eid About AI, Omnichannel Myths & Innovation in Pharma

January 31, 2024. Giosg, the leading tech company that combines interactive website content such as live chat, AI, video bots, and interactive elements in one platform, announces the release of an exc...

Continue reading

Pharma CX: Insights from the Director of Customer Experience & Delivery at Merck

In a recent episode of the Digital Customer Experience podcast by giosg, Helge Tenno, the esteemed Director of Customer Experience & Delivery at Merck, shared groundbreaking insights into transfor...

Continue reading

Unique Insights by Industry Leaders at Next Pharma Summit

Vienna, November 21th & 22nd, 2023. In this article, we summarize the event days full of discussions and pressing topics of how to understand customers (HCP's) and improve CX in the pharma industr...

Continue reading

Digital Transformation in Pharma with AI – Malin Parkler, Country Manager, Pfizer Sweden

November 17, 2023. Giosg, the leading tech company that combines interactive website content such as chat, AI, live shopping, pop-ups and interactive elements in one platform, announces the release of...

Continue reading

Giosg Launches a Podcast – Interviewing Business Leaders From World-renowned Companies

October 26, 2023. Giosg, the leading tech company that combines interactive website content such as chat, AI, live shopping, pop-ups and interactive elements in one platform, can today announce the re...

Continue reading

HKScan Invests in Digitalization – Offers More Personal Advice Through Website Support Interaction

July 6th, 2023. Giosg, the leading tech company that combines interactive website content such as; live chat, live shopping, chatbots, AI, pop-ups, and more in one platform, can today announce that th...

Continue reading

Webinar Summary: Improving Live Chat and Chatbots with AI

On the 13th of June, giosg hosted a webinar "Improving Live Chat and Chatbots with AI", focusing on the application of artificial intelligence (AI) in customer service. The 30-minute event covered var...

Continue reading

Omnichannel HCP Engagement Webinar Recap: Driving Growth in Pharma

May 11th, 2023. In this article, we share the key highlights and discussions from UBIQ Events' recent full-day virtual conference on the timely topic of omnichannel HCP engagement where industry leade...

Continue reading

Emeet 2023 by Ehandel – Event Summary with Quotes & Brilliant Tips from Industry Leaders!

May 10th, 2023. This article summarizes the hottest insights discussed during this year's edition of Emeet, organized by Giosg's partners Ehandel.se. We summarize the panel debate by industry leaders ...

Continue reading

Stars within Swedish Trade Awarded at Nalen during Retail Awards by Svensk Handel 2023

Retail Awards is the name of the gala for all of Sweden's trade and took place on May 8th, 2023 in Nalen's beautiful premises in Sweden, central Stockholm. In this article, we share the highlights fro...

Continue reading

Trending Topics & Discussions from Sime Summer Edition at Epicenter

Stockholm, May 4-5th 2023. In this press release, we summarize the two-day event full of energy, creativity and innovation. The event contained inspiring discussions by multiple industry peers at the ...

Continue reading

The Niched Furniture Company Pusku pusku Chooses Giosg to Create Online Product Recommendations

April 27th, 2023. Giosg, the leading tech and software company combining interactive website content such as video elements, live shopping, conversational AI and live chat, can announce today that the...

Continue reading

Bluestep Bank Streamlines the Online Customer Journey in Two Nordic Countries with Giosg

April 25, 2023. Giosg, the leading tech and software company that combines live chat, bots, conversational AI, and interactive website content, announces that they have initiated a collaboration with ...

Continue reading

giosg ServiceCon 2023: Unveiling the Future of Customer Service and CX

On the 19th of April 2023, we hosted our 2nd event of the year, giosg ServiceCon, at our HQ in Helsinki. In this article, we will share the key highlights and insights from giosg ServiceCon where we d...

Continue reading

Giosg se prepara para un nuevo paso estratégico y el crecimiento continuo: adquiere Whisbi, el proveedor de SaaS de compras en vivo líder en grandes empresas

18 de abril de 2023. Giosg, la empresa SaaS líder en Finlandia con soluciones de sitios web interactivos con oficinas en Finlandia, Suecia y Gran Bretaña, anuncia hoy que ha adquirido Whisbi, el prove...

Continue reading

Giosg Sets for New Strategic Step for Continued Growth – Acquires Whisbi, Spain’s Leading SaaS Provider within Live Shopping

April 18th, 2023. Giosg, the Finnish leading SaaS business with interactive website solutions and offices in Finland, Sweden and the UK, can today announce that they have acquired Whisbi, the Spanish ...

Continue reading

Hedin Automotive Chooses Giosg – Sharpens Customer Satisfaction and Digital Sales

April 11th, 2023. Giosg, the leading tech and software company that combines live chat, bots, video, conversational AI and interactive website content announces that they have launched a collaboration...

Continue reading

E-commerce trends & key topics summarized from D-Congress 2023!

March 9, 2023. In this article, we've summarized the takeaways from the hot e-commerce topics that will be on the news in the coming year. Read more about how industry leaders in retail and e-commerce...

Continue reading

Smart Commerce Nordic 2023: Emerging trends and top tips for eCommerce businesses

The 5th annual Smart Commerce Nordic event took place virtually on the 1st of February 2023. The day was full of truly inspiring, innovative and expert discussions. To recap, in this article, we summa...

Continue reading

VIANOR launches Giosg’s chat in the Nordics to drive conversions and increase sales

December 20th, 2022. Giosg, the leading tech and software company combining interactive website content such as video elements, live shopping, conversational AI and live chat, can announce today that ...

Continue reading

Insights from Sime Winter Edition – The Future of Tech and Innovation event at Epicenter, Stockholm

Stockholm, November 30th and December 1st. In this article, we summarize the two day event full of inspiration, creativity and mindsets amongst businesses. The event contained speeches by multiple ski...

Continue reading

IDA WARG Beauty Invests in Unique Visitor Experience with Giosg

November 10th, 2022. Giosg, the leading tech- and software company that combines interactive website content such as video elements, live shopping, conversational AI and live chat, can today announce ...

Continue reading

Giosg 2022: New releases and look ahead

Giosg has improved immensely this year. We have top of the class technology, amazing visual updates, whole new features, and exciting new opportunities already ahead.

Continue reading

E-commerce businesses need to monetize data to keep growing

Usually when entering Helsinki’s main movie theatre Finnkino you expect to see superheroes, bad guys and action stars. But this week’s Thursday you might have also run into some unexpected everyday he...

Continue reading

Trend deep dives by industry leaders at Nordic Retail Summit & celebration of retail stars at Retail Awards!

We summize yesterday's industry event organized by Svensk Handel and Svensk Digital Handel where giosg was present as sponsors for This Year's International Expansion. Read more about panel debates be...

Continue reading

Suhdanteet 2023: Difficult economic times underline sustainability and personalisation in retail

5 October 2022. Giosg participated in the Suhdanteet 2023 event organized by the Federation of Finnish Special Commodity Trade, or ETU in short. The event gathered about 100 high-level decision-makers...

Continue reading

Giosg announces collaboration with one of Sweden's largest pharmacy chains

Giosg, the leading tech and software company that combines live chat, live video, bots, conversational AI and interactive website content, can today announce that they have entered a partnership with ...

Continue reading

Unique Industry Insights and Data from Leaders at the Omnichannel Index Retail Event

We share the biggest insights this fall for retailers by some of the world’s most innovative brands like Google, IKEA, Cartier, Indiska, Lindex and Balenciaga. We also give a summary of the retailers ...

Continue reading

LINK Mobility partners with giosg to deliver services with WhatsApp

28 JUNE, 2022. Giosg, the leading tech and software platform that combines live chat, bots, conversational AI and interactive website content, today announces that they have entered a partnership with...

Continue reading

Driving Digital: How car dealers can adapt to challenges in 2022

May 12, 2022. Giosg attended the Driving Digital event in London’s Central Hall in Westminster this Thursday. The event started off with a sombre tone and grim projections for the post-pandemic future...

Continue reading

The hottest trends in eCommerce (D-Congress 2022)

April 28, 2022. As a partner to Swedish Digital Handel, giosg was present at and sponsored the recent D-Congress event in Gothenburg. It took place at the Svenska Mässan, and it's one of Sweden's larg...

Continue reading

Bluestep Bank goes live with SaaS company giosg – optimizes customer experience online

MARCH 29, 2022. Giosg, the leading tech and software company that combines live chat, bots, conversational AI and interactive website content, can today announce that they have initiated a collaborati...

Continue reading

Giosg expands in Sweden - makes four new recruitments

The leading tech and software company giosg that combines live chat, chatbots, AI and interactive content in one platform, can today announce that they are expanding on the Swedish market.

Continue reading

Almega and Giosg Build AI Chatbot to Improve Member Services

To strengthen their offering, Almega has initiated a collaboration with the SaaS company giosg. Together with Almega, giosg will develop an AI-driven chatbot with live chat to provide a faster and bet...

Continue reading

Giosg offers customers unlimited live chat users

Note: This was first published in 2020. The offer is no longer valid. Due to the exceptional circumstances in Europe and the rest of the world, businesses are being forced to move all their services o...

Continue reading

Giosg focuses on accessibility for everyone

In 2016, the EU introduced a new directive on the accessibility of public sector websites and mobile applications. The objectives of this directive were to promote the possibility for all to fully par...

Continue reading

Optimise your customer interactions with the new A/B testing tool

The new giosg built-in A/B testing for the website interactions is available now for giosg customers. The new tool makes it possible to run A/B tests for proactive automated messages or any other kind...

Continue reading

Giosg Live Chat has now been integrated with WhatsApp

More than 1 billion people in over 180 countries use WhatsApp making it the most popular messaging app. For many, WhatsApp along with Facebook have become the preferred channels to connect and interac...

Continue reading

New giosg logo and brand video - Business up front, party in the back

giosg is a vibrant, growing and innovative company formed by effective professionals with a cheerful attitude. To illustrate this we have published our new logo, which is a part of a bigger brand upda...

Continue reading