---
title: Giosg focuses on accessibility for everyone
description: Our goal is for everyone to use and enjoy giosg products. Read about our mission for the accessibility of our products!
image: https://www.giosg.com/hubfs/Newsroom/Newsroom%202022/Accessibility/giosg-and-accessibility.jpg
---

[![Giosg](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/giosg-navbar_logo.svg) ](https://www.giosg.com/en)

- [**](https://www.giosg.com/)
- Platform
  
  ##### Featured products
  
    - [Web Personalization](https://www.giosg.com/en/web-personalization)
    - [AI Assistants](https://www.giosg.com/en/ai-agent)
    - [Live Chat](https://www.giosg.com/en/products/live-chat)
    - [Button Chatbot](https://www.giosg.com/en/products/chatbots)
    - [Video Bot](https://www.giosg.com/en/video-bot)
  
  
  ##### Industry solutions
  
    - [Automotive](https://www.giosg.com/en/industries/automotive)
    - [Car dealerships](https://www.giosg.com/en/industries/car-dealerships)
    - [eCommerce](https://www.giosg.com/en/en/industries/retail)
    - [Pharmaceutical](https://www.giosg.com/en/industries/pharmaceutical)
    - [Telecommunications](https://www.giosg.com/en/industries/telecommunications)
  
  
  ##### Use cases
  
    - [Customer service](https://www.giosg.com/en/solutions/customer-service)
    - [Digital sales](https://www.giosg.com/en/solutions/sales)
    - [Lead generation](https://www.giosg.com/en/solutions/lead-generation)
    - [Live Shopping](https://www.giosg.com/en/live-video-shopping)
  
  
  ##### Integrations
  
    - [All integrations](https://www.giosg.com/en/integrations)
- [Customer stories](https://www.giosg.com/customer-success-stories)
- [Pricing](https://www.giosg.com/en/pricing)
- Resources
  
    - [Blogs](https://www.giosg.com/blog)
    - [Guides](https://www.giosg.com/en/guides)
    - [Events](https://www.giosg.com/events)
    - [Customer Stories](https://www.giosg.com/customer-success-stories)
    - [Podcast](https://www.giosg.com/podcast)
- Company
  
    - [Our story](https://www.giosg.com/en/company)
    - [Partners](https://www.giosg.com/en/partner-directory)
    - [Careers](https://careers.giosg.com/)
    - [Newsroom](https://www.giosg.com/en/newsroom)
    - [Security](https://www.giosg.com/en/security)

[Login](https://service.giosg.com/identity/login) [Request demo](https://www.giosg.com/accelerate-your-sales)

![English](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/united-kingdom.svg)

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- [![Swedish](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/sweden.svg)](https://www.giosg.com/)

Platform

##### Featured products

- [Web Personalization](https://www.giosg.com/en/web-personalization)
- [AI Assistants](https://www.giosg.com/en/ai-agent)
- [Live Chat](https://www.giosg.com/en/products/live-chat)
- [Button Chatbot](https://www.giosg.com/en/products/chatbots)
- [Video Bot](https://www.giosg.com/en/video-bot)

##### Industry solutions

- [Automotive](https://www.giosg.com/en/industries/automotive)
- [Car dealerships](https://www.giosg.com/en/industries/car-dealerships)
- [eCommerce](https://www.giosg.com/en/en/industries/retail)
- [Pharmaceutical](https://www.giosg.com/en/industries/pharmaceutical)
- [Telecommunications](https://www.giosg.com/en/industries/telecommunications)

##### Use cases

- [Customer service](https://www.giosg.com/en/solutions/customer-service)
- [Digital sales](https://www.giosg.com/en/solutions/sales)
- [Lead generation](https://www.giosg.com/en/solutions/lead-generation)
- [Live Shopping](https://www.giosg.com/en/live-video-shopping)

##### Integrations

- [All integrations](https://www.giosg.com/en/integrations)

[Customer stories](https://www.giosg.com/customer-success-stories)

[Pricing](https://www.giosg.com/en/pricing)

Resources

- [Blogs](https://www.giosg.com/blog)
- [Guides](https://www.giosg.com/en/guides)
- [Events](https://www.giosg.com/events)
- [Customer Stories](https://www.giosg.com/customer-success-stories)
- [Podcast](https://www.giosg.com/podcast)

Company

- [Our story](https://www.giosg.com/en/company)
- [Partners](https://www.giosg.com/en/partner-directory)
- [Careers](https://careers.giosg.com/)
- [Newsroom](https://www.giosg.com/en/newsroom)
- [Security](https://www.giosg.com/en/security)

[Request demo](https://www.giosg.com/accelerate-your-sales)

[![English](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/united-kingdom.svg)](https://www.giosg.com/)

[![Swedish](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/sweden.svg)](https://www.giosg.com/)

[![Finnish](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/finland.svg)](https://www.giosg.com/fi/uutiset/giosg-kehittää-saavutettavuuttaan)

# Giosg focuses on accessibility for everyone

[ giosg.com ](https://www.giosg.com/en/newsroom/author/giosg-com)

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In 2016, the EU introduced a new directive on the accessibility of public sector websites and mobile applications. The objectives of this directive were to promote the possibility for all to fully participate in the digital society and to create a Europe-wide harmonized minimum level of requirements for public sector operators and to improve the quality of digital services. 

The directive applies to the public sector, but also practically indirectly to companies that deal with public operators, for example through the software they provide. This is where [we come in](https://www.giosg.com/en/company).

Our goal is for everyone to use and enjoy giosg products. We best support this goal and the accessibility of our products by improving the accessibility of giosg products for visually impaired people. In addition to giosg's in-house testing, professional assistive technology users have tested and helped us improve the giosg solutions.

We believe it is crucial to include the people who are actually affected by the accessibility of digital services. With their invaluable help, we strive to offer products that truly belong to everyone.

*"It is great that giosg takes accessibility into account in its service design, which enables the service to be used by special groups."*

**Hun ry / Kalle Haukka, Ibrahim Milanovic and Niko Sutinen**

 

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[News](https://www.giosg.com/en/newsroom/topic/news) , [Technology](https://www.giosg.com/en/newsroom/topic/technology)

### Recent news

[Three Ireland launches their first AI Assistant with giosg](https://www.giosg.com/en/newsroom/three-ireland-ai-assistant)

[Giosg Introduces giosg Any AI to Redefine Industry Standards with Limitless Use Cases & Seamless Integrations](https://www.giosg.com/en/newsroom/giosg-ai-launch)

[Cuuma and Giosg Collaborate to Enhance Customer Service Solutions](https://www.giosg.com/en/newsroom/cuuma-partnership)

[Dogman invests in enhanced eCommerce experience with giosg on three markets](https://www.giosg.com/en/newsroom/dogman-giosg-en)

[Top eCommerce performers at Omnichannel Index 2024 by IMPACT Commerce & Google](https://www.giosg.com/en/newsroom/omnichannel-index-2024)

### News by Topic

- [News (34)](https://www.giosg.com/en/newsroom/topic/news)
- [eCommerce (11)](https://www.giosg.com/en/newsroom/topic/ecommerce)
- [Podcast (6)](https://www.giosg.com/en/newsroom/topic/podcast)
- [Customer experience (5)](https://www.giosg.com/en/newsroom/topic/customer-experience)
- [automotive (4)](https://www.giosg.com/en/newsroom/topic/automotive)
- [Company News (3)](https://www.giosg.com/en/newsroom/topic/company-news)
- [Live Chat (3)](https://www.giosg.com/en/newsroom/topic/live-chat)
- [AI (2)](https://www.giosg.com/en/newsroom/topic/ai)
- [AI Chat (2)](https://www.giosg.com/en/newsroom/topic/ai-chat)
- [Customer Service (2)](https://www.giosg.com/en/newsroom/topic/customer-service)
- [acquisition (2)](https://www.giosg.com/en/newsroom/topic/acquisition)
- [digitization (2)](https://www.giosg.com/en/newsroom/topic/digitization)
- [foodsector (2)](https://www.giosg.com/en/newsroom/topic/foodsector)
- [growth (2)](https://www.giosg.com/en/newsroom/topic/growth)
- [live shopping (2)](https://www.giosg.com/en/newsroom/topic/live-shopping)
- [partnership (2)](https://www.giosg.com/en/newsroom/topic/partnership)
- [retail (2)](https://www.giosg.com/en/newsroom/topic/retail)
- [A/B Testing (1)](https://www.giosg.com/en/newsroom/topic/a-b-testing)
- [Banking (1)](https://www.giosg.com/en/newsroom/topic/banking)
- [Chatbots (1)](https://www.giosg.com/en/newsroom/topic/chatbots)
- [Interaction Builder (1)](https://www.giosg.com/en/newsroom/topic/interaction-builder)
- [Pharma (1)](https://www.giosg.com/en/newsroom/topic/pharma)
- [Pharmacy (1)](https://www.giosg.com/en/newsroom/topic/pharmacy)
- [Product launch (1)](https://www.giosg.com/en/newsroom/topic/product-launch)
- [Technology (1)](https://www.giosg.com/en/newsroom/topic/technology)
- [beauty (1)](https://www.giosg.com/en/newsroom/topic/beauty)
- [car dealers (1)](https://www.giosg.com/en/newsroom/topic/car-dealers)
- [digital sales (1)](https://www.giosg.com/en/newsroom/topic/digital-sales)
- [e-commerce (1)](https://www.giosg.com/en/newsroom/topic/e-commerce)
- [event (1)](https://www.giosg.com/en/newsroom/topic/event)
- [omnichannel (1)](https://www.giosg.com/en/newsroom/topic/omnichannel)
- [telecom (1)](https://www.giosg.com/en/newsroom/topic/telecom)
- [webinar (1)](https://www.giosg.com/en/newsroom/topic/webinar)

[see all](https://www.giosg.com/en/newsroom/giosg-focuses-on-accessibility-for-everyone#)

- ##### Featured Products
- [Live Chat](https://www.giosg.com/en/products/live-chat)
- [AI Assistants](https://www.giosg.com/en/ai-assistants)
- [Chatbots](https://www.giosg.com/en/products/chatbots)
- [Pop-ups](https://www.giosg.com/en/features/pop-up-builder)
- [Interaction Builder](https://www.giosg.com/en/interaction-builder)
- [One-to-one Video](https://www.giosg.com/en/live-video-shopping/one-to-one)
- [Shoppable Video](https://www.giosg.com/en/shoppable-video)
- [Lead Generation Bots](https://www.giosg.com/en/products/lead-generation-bots)
- [Multi-step Forms](https://www.giosg.com/en/products/multi-step-form)

- ##### Integrations
- [All integrations](https://www.giosg.com/integrations)

- ##### Industry solutions
- [Automotive](https://www.giosg.com/en/industries/automotive)
- [Car Dealerships](https://www.giosg.com/en/industries/car-dealerships)
- [E-Commerce](https://www.giosg.com/en/industries/retail)
- [Pharmaceutical](https://www.giosg.com/en/hcp-engagement)
- [Pharmacy](https://www.giosg.com/en/industries/pharmacy)
- [Real Estate](https://www.giosg.com/en/industries/real-estate)
- [Telecommunications](https://www.giosg.com/en/industries/telecommunications)

- ##### Use cases
- [Customer Service](https://www.giosg.com/en/solutions/customer-service)
- [Digital Sales](https://www.giosg.com/en/solutions/sales)
- [Lead Generation](https://www.giosg.com/en/solutions/lead-generation)
- [Live Shopping](https://www.giosg.com/en/live-video-shopping)
- [HCP Engagement](https://www.giosg.com/en/hcp-engagement)

- ##### Resources
- [Blog](https://www.giosg.com/blog)
- [Guides](https://www.giosg.com/en/guides)
- [Events](https://www.giosg.com/events)
- [Customer Stories](https://www.giosg.com/customer-success-stories)

- ##### Support
- [Help Centre](https://support.giosg.com/knowledge)
- [Giosg for Developers](https://docs.giosg.com/)

- ##### Company
- [Our Story](https://www.giosg.com/en/company)
- [Partners](https://www.giosg.com/en/partners)
- [Careers](https://careers.giosg.com/)
- [Newsroom](https://www.giosg.com/en/newsroom)
- [Data Security](https://www.giosg.com/en/security)
- [Contact & Billing](https://www.giosg.com/contact-and-billing)
- [Terms of Service](https://www.giosg.com/terms-of-service)
- [Privacy Policy](https://www.giosg.com/privacy-policy)

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