Conversational commerce for your retail store
giosg for Retail

Maximise Online Sales by Improving the Experience

Giosg’s Sales Acceleration Platform helps you increase your average order value, reduce shopping cart abandonment, and accelerate your online sales.

By using real-time, proactive and personalised interactions, you can take your online retail experience to the next level.

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Trusted by retailers worldwide

Staples logo XXL logo Stadium logo Finlayson logo
giosg for personalised shopping experience

Add a personal touch to your online store

Do you give website visitors the same attention you give to customers in your retail stores?

In-store, your sales team assists customers, instantly notices what they're looking for, and recommends relevant products.

Giosg helps you provide that same conversational shopping experience online by identifying your most valuable customers and engaging with them at the right time.

📍 Provide a proactive experience with chatbots
📍 Assist, cross-sell, and upsell with live chat
📍 Reach the right audience with 30+ targeting rules

Engage with customers through conversations

Customer inquiries aren't always solved by FAQ pages and intelligent chatbots.

 

Show customers that they matter by delivering real-time assistance with an actual human team member.

 

✨ Showcase products through live video calls

✨ Offer live conversations to high-intent visitors
✨ A/B test what attracts conversations best

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Support shoppers and sell around the clock with giosg

Support shoppers and sell around the clock

Just because your team members are sleeping doesn't mean your online support has to be offline too.

Conversational bots help you automate, serve, and convert visitors 24/7, even when your retail store’s doors are closed.

These always-on sales assistants ensure your customers get the help they need when they need it the most. Plus, bots help gather important contact information, so you can grow your subscriber base!

✅  Convert sales outside of opening hours
✅  Efficiently grow your email list
✅  Provide support online 24/7 

Start improving your
shopping experiences

Ready to maximise your retail conversions? Book your demo to see how you can start accelerating your online sales!

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What else can you do with giosg

Monetise your online support.

Efficiently upsell and cross-sell online

Giosg’s shopping cart integration enables you to see inside your visitors' cart in real-time, while they’re chatting with your agents so you can upsell and cross-sell relevant products and services.

Build retargeting audiences

Retarget & convert hesitant buyers

Use your website interactions and conversations to build retargeting audiences that are on point. Re-engage and convert hesitant buyers who have abandoned their shopping cart, a contact form, or live chat conversation.

increase conversions with personal selling online

Generate sales outside of your website

Giosg enables you to place interactions outside your own website. Be proactive, no matter where your customers are: on your resellers' sites, partner sites, or on media sites where you reach them through our interactive ads.

Real-time reporting of sales

Track & optimise your online sales in real-time

Get insight into your conversion funnel and sales in real-time. Easily optimise your sales efforts. Track conversion goals, response times, number of sales chats, products sold and so much more.

“Collaboration with giosg’s customer engagement team has been great and we always receive immediate support, even in the most challenging cases. Giosg has a great tool that helps us quickly, efficiently and effortlessly solve our online store challenges.”

Staples_logo-1
Ina Mickelsson, eCommerce Manager
Staples Finland

Ready to get started with giosg?

Simply book your demo and find out how you can provide a personalised shopping experience and sell more online!

Request demo