19 Best Chatbot Builders for 2021

By Jade Ventoniemi, on 24 August, 2021

Ready to cut your research in half by finding all the best chatbot builders in one place? Look no further than up and down this page.

You may be wondering why you need a list of the best chatbot builders anyway?

Chatbots have become almost necessary for business growth. Plus, there are hundreds of chatbots to choose from for your business, so it’s helpful to narrow down the options.

giosg chatbot builderWith numerous business applications, chatbots capture leads, serve your customers, and even drive conversions.

Chatbots also provide a direct line of communication between your customers and you. That’s why so many marketers and business owners use chatbots on their websites to engage their site visitors the easy way.

Bot Usage Statistic Pie Chart

Image via HubSpot

Needless to say, the use of chatbots will only continue to grow.

So, what can you do to hop on the fast-rising chatbot trend?

First, you’ll want to find and compare the best chatbot builders and then, choose one to build chatbots for your business.

In this post you’ll learn:

So, let’s get started.

What are Chatbot Builders?

Giosg Chatbot Builder Graphic Representation

Image via giosg

Giosg Chatbot Workflow Graphic Representation

Chatbot builders are development platforms that developers use to design various types of chatbots.

You can use these to train your bot and customise the conversations according to your business needs. In fact, you can even simulate customer interactions to train and improve your chatbots using these chatbot builders.

Does building a chatbot require knowledge of coding?

Well, some chatbot builders do require some basic coding skills to create advanced, sophisticated chatbots. However, the best chatbot builders make the process easy for users by providing a no-code platform.

Overall, you can take your pick from this list of best chatbot builders according to ease of use, features, and business requirements.

But, before we get to the list of best chatbot builders, let’s first understand what features the best chatbot builders should have.

Key Features That the Best Chatbot Builders Have

So, you want to find the best chatbot builder for your business. But, do you know what makes a chatbot builder great?

If you’re not sure, this section is for you. 

In this section, you will find the key features of the best chatbot builders. You can look for these features when doing your research and comparing different options.

Here are the key chatbot builder features.

Integrations

Chatbots should be able to integrate seamlessly with email platforms, CRM platforms, and other automation tools, to make your sales, marketing, and lead generation processes more efficient.

Chatbots can help multiple business aspects, and integrations make the whole process more streamlined. 

Built-In Templates

The best chatbot builders are those that provide tons of pre-designed chatbot templates that users can customise and deploy quickly. 

When comparing various bot builders, do check out the amount and type of templates they provide. The more options you have, the easier it will be for you to quickly design and launch chatbots for your business.

Here are some examples of the kind of templates that chatbot builders provide.

Giosg Chatbot Templates

Image via giosg

Customisation Options

Even if you use one of the built-in templates that chatbot builders provide, you still need to be able to customise it according to your needs.

The best chatbot builders provide a lot of flexibility and customisation options to create different types of chatbots.

Ideally, you should be able to create lead generation bots, customer service bots, or any other type of bot within the same platform.

AI, NLP, and Machine Learning Capabilities

No matter how brilliant your chatbot is, there’s always scope for improvement. The best chatbot builders use AI and machine learning to continually improve bots with time.

Look for AI-powered chatbot builders, preferably with machine learning capabilities.

Also, make sure that they also have natural language processing capabilities. This allows chatbots to understand language with context and have more human-like interactions.

Value for Money

This is not technically a feature, but still is an important parameter for comparing the best chatbot builders and selecting one for your business. 

Look at the features that you’re getting for the price. 

Many bot builders, like giosg, offer tons of features for a decent price, while others may appear cheaper on the surface but also offer far fewer features.

Pro Tip: Make a comprehensive list of parameters based on this list and your business needs in order to select the best chatbot builder.

19 of the Best Chatbot Builders to Choose From

In this section, you will find some of the best chatbot builders in the market today. Compare the features of each and then pick the one that suits you best.

Use the above section for reference when comparing different options. You can also add your business-specific criteria to the mix to help make the best decision.

Ready to discover the best chatbot builders?

Let’s get started. And who else would you expect us to put at the number 1 spot other than giosg? 

1. Giosg 

Giosg Hero Image

Image via Giosg

Naturally, we believe giosg is the top chatbot builder solution since we have giosg bots all across our website and can tell first-hand how hard our developers have worked on this platform.

Giosg is one of the best chatbot builders in the market today, with advanced features and an easy-to-use interface. Its lead generation bots are 4x more effective than any static forms you may have on your website.

Want to know the best part?

You don’t need any coding knowledge to use this. Unlike many other chatbot builders, giosg is an extremely easy to use no-code chatbot builder.

How does that work?

You simply choose one of its pre-designed templates, according to your goal, and build a chatbot quickly and easily. Of course, you can customise your chatbot and make it your own, but you get a basic foundation to build on.

So, if you’re looking for a good chatbot builder, especially for lead generation purposes, then this is one of the best chatbot builders for you.

Key Features

  • No features-code chatbot building platform
  • Ready-to-use bot templates
  • Tons of customisation options
  • Option to add media files
  • Built-in A/B testing tool
  • Visual performance reporting
  • Live chat integration
  • Lead generation features
  • Add-on features like pop-ups, forms, etc.
  • Zapier and email integrations
  • AI-powered conversation triggers

Pros

  • Quick and simple chatbot builder
  • A no-credit-card-required 30-day free trial option 
  • Option to request a demo
  • Customised plans and pricing are available

Cons

  • Can expand to building chatbots for other platforms like Facebook Messenger, Slack, etc.

Usability

Easy to use

Tool Level

Beginner/Intermediate/Expert

Price

Giosg’s chatbot builder comes with the “Interaction Designer” suite that also offers other add-ons like live chat support and multiple integrations.

Essential: €69 per month

Professional: €199 per month

Enterprise: Custom pricing

2. MobileMonkey

MobileMonkey Hero Image

Image via MobileMonkey

MobileMonkey is probably the most popular option in this list of the best chatbot builders. And, it does have some good features, so it deserves a place for sure.

You can use this versatile chatbot builder to build chatbots for Facebook, Instagram, SMS, and websites. So, in a way, it is a good option if you want to create chatbots for multiple platforms.

But, is it one of the best chatbot builders for website bots?

Let’s find out by looking at its key features, pros, and cons.

Key Features

  • Multi-platform chatbot builder
  • Unified chat inbox
  • Forms, lead magnets, etc.
  • Marketing automation tools
  • Chatbot templates
  • Zapier and email integrations
  • Live chat handoffs
  • Analytics and reporting

Pros

  • Multi-channel bots
  • Great for marketing purposes
  • Solutions for all types of client

Cons

  • Can provide some more useful integrations

Usability

Moderately easy to use

Tool Level

Intermediate/Expert

Price

Multiple plans and pricing options for different types of customers like small businesses, agencies, marketers, etc. Contact their team to get a quote.

3. Chatfuel

Chatfuel Hero Image

Image via Chatfuel

Chatfuel is a simple, drag-and-drop chatbot builder for creating Instagram and Facebook Messenger bots. 

What makes this one of the best chatbot builders is its simplicity. You can create simple FAQs bots within minutes, using this platform.

So, if your priority is simplicity and quick chatbot building for social media, then this is a decent option to consider. You can use it to quickly create a Facebook Messenger bot, without any hassles.

Let’s look at some of its features, pros, and cons in detail.

Key Features

  • No-code development platform
  • Drag-and-drop interface
  • Free FAQs template
  • Multi-language support

Pros

  • Quick development within minutes
  • Free plan for up to 50 users

Cons

  • Creates chatbots for only Facebook Messenger and Instagram
  • Lacks advanced features and is good only for basic bots

Usability

Easy to use

Tool Level

Beginner

Price

Free: Free plan for up to 50 users

Pro: Starts from €12.76 ($15) per month and increases with the number of users

Premium: Custom

Agency: Custom

4. Botsify 

Botsify Hero Image

Image via Botsify

Botsify is a multi-channel platform, like MobileMonkey, that provides unified chat automation. 

The one feature that it is known for is human handoff. The bot can effectively transfer customer queries to the right human agents.

Want to know the best part?

It integrates with multiple platforms like Shopify and Alexa, which is not the case for many other chatbot builders.

Here are more details about its features, pros, cons, usability, etc.

Key Features

  • Multi-channel chatbot platform
  • Visual flow builder and editor
  • AI and machine learning capabilities
  • Multiple built-in templates
  • Multi-language support
  • 100+ integrations
  • Basic analytics

Pros

  • Multi-channel bots
  • A 14-day free trial and demo options
  • Easy setup
  • Dedicated chatbot manager

Cons

  • Subscriber-based pricing
  • Needs coding or integrations for advanced responses

Usability

Easy to use for basic bots, requires more skills for advanced responses and sophisticated bots

Tool Level

Intermediate/ Expert

Price

A free trial is available. Paid plans are as mentioned below:

Personal: €34.01 ($40) per month, billed annually

Professional: €106.29 ($125) per month, billed annually

Business: €352.90 ($415) per month, billed annually

Custom: Customised plans for enterprises

Pro Tip: Use the free trial option to check out the interface and features, and determine whether it suits your requirements.

5. ChatterOn

ChatterOn Hero Image

Image via ChatterOn

This platform is included in this list of best chatbot builders for one primary reason: it claims that you can build a chatbot in under five minutes.

It is one of the simplest bot-building platforms as it comes with over 20 pre-built bots that you can simply customise and use. Moreover, it also has machine learning, natural language processing, and AI capabilities to make intelligent bots.

What’s more?

You can use it for free, for up to 15,000 messages, after which you need to pay per message. 

Overall, it is a simple, yet effective, builder that lets you create basic bots. However, it is not the best option for lead generation purposes.

Key Features

  • Drag-and-drop builder
  • Pre-built bots
  • Decent integrations
  • Multi-lingual bots
  • Basic analytics

Pros

  • Quick and easy bot creation
  • Free plan till a certain limit
  • Additional features can be custom built by their developers

Cons

  • No testing option before deployment
  • No information or resources on the website
  • Poor customer support options, unless you get an enterprise plan

Usability

Easy to use

Tool Level

Beginner

Price

Free to use for up to 15,000 messages and a small per-message fee after that. No details are provided on the website.

Pro Tip: Use this if you have very basic needs and don’t anticipate a lot of customer interactions, but avoid it if it’s vice-versa as costs can rise unexpectedly with more messages.

 6. DialogFlow

DialogFlow Hero Image

Image via Google

DialogFlow is Google’s bot-building solution and connects seamlessly with Google Assistant.

It is hosted on Google Cloud and is one of the most scalable bot builders on this list. So, it can be used by startups and enterprises alike.

Though it is primarily designed for Google Assistant, it works with several platforms like Slack, Facebook Messenger, etc.

Overall, it can be a decent and scalable platform for enterprises but is not the most user-friendly option. In fact, the pricing is also not as simple as fixed-cost plans and is a bit complex.

Want to learn more about its features?

Here you go.

Key Features

  • Multi-platform chatbot builder
  • 30+ languages supported
  • Google Assistant, Amazon Alexa, and Cortana integrations
  • Advanced natural language processing (NLP) capabilities
  • AI and machine learning capabilities

Pros

  • Google’s trust and advanced technology
  • Option to try for free
  • Excellent conversational AI features

Cons

  • Complex pricing
  • Comparatively more difficult to use than other options
  • Advanced bots will need some coding skills

Usability

Difficult to use, coding skills required

Tool Level

Expert

Price

Custom pricing that increases depending on the number of text or media requests. Please check out their pricing page for more information.

Pro Tip: Skip to the next platform if you’re not a developer or don’t have good coding skills.

7. Rasa

Rasa Hero Image

Image via Rasa

Rasa is an open-source conversational AI platform that can personalise your customer interactions at scale.

Being an open-source platform, it is not the most user-friendly option. You won’t get a drag-and-drop interface or easy-to-use bots. 

However, if you have some coding skills and are willing to learn how to use it in the best possible way, then it is a great free chatbot builder. Of course, you can also opt for their customised paid plans, if you want more support and features.

Overall, this is one of the best chatbot builders for seasoned professionals and developers with good coding skills. But, if you are an amateur, then this might not be what you are looking for.

Key Features

  • Multilingual intelligence
  • Natural language understanding
  • Machine learning-based dialogue management
  • Decent integrations
  • Numerous customisation options

Pros

  • Advanced features and lots of design flexibility
  • Tons of documentation and an online community
  • Free to use 

Cons

  • Requires coding skills and is good only for developers
  • Not a user-friendly option

Usability

Difficult to use

Tool Level

Expert

Price

A free to use open-source platform. Customised paid plans are also available, suitable for enterprises.

8. Flow XO

Flow XO Hero Image

Image via Flow XO

Flow XO is another one of the advanced, enterprise-grade chatbot builders that is power-packed with features.

Curious to learn what these are?

Let’s get started.

Flow XO is a multi-platform bot builder that integrates with over 100 other tools to provide a seamless workflow. You can create chatbots, build custom workflows, and train them according to your specific needs.

In that context, it provides a lot of design flexibility as there is no limit to the kind of chatbots that you can build. Overall, it is a complete bot building solution that can be used by anyone as it does not require coding skills.

Let’s look at some of its other features, pros, and cons.

Key Features

  • Multi-platform bot builder
  • 100+ integrations
  • Multilingual
  • Live chat
  • Ability to accept payments through bots
  • Simple as well as complex bot workflows
  • Chatbot training and customisations

Pros

  • Easy-to-use intuitive interface
  • Free plan for up to 500 interactions
  • Tons of features

Cons

  • Despite a simple interface, actual bot creation still takes time and has a learning curve
  • Can do better with the bot to human handoffs

Usability

Easy to use interface, but no one-click or five-minute solutions

Tool Level

Beginner/Intermediate

Price

Standard Plan: €16.16 ($19) per month for up to 5,000 interactions

Add-Ons

Five bots or active flows for €8.50 ($10) per month

Add 25,000 interactions for €21.26 ($25) per month

Pro Tip: Calculate the number of interactions you estimate per month before choosing this, as the pricing seems less but can rise quickly with more interactions.

9. Wit.ai

Wit.ai Hero Image

Image via Wit.ai

This is a conversational AI chatbot builder with natural language processing capabilities. You can use it to design voice or text bots that can have human-like interactions with your customers.

What makes it one of the best chatbot builders?

Its ability to understand natural language, especially voice, and process it quickly is what makes it stand out. The bots created using this platform can practically act as voice-based assistants for the users.

Wit.ai is an open-source platform that is free to use and has a community of over 20,000 developers to help new users.

What’s the catch?

As with any open-source platform, you have to learn how to use it and should have some technical skills to do that. So, if you’re a developer looking for a good open-source platform, then this is for you, otherwise, it’s best to choose a more user-friendly option.

Key Features

  • Multi-platform bot builder
  • Voice and text bots builder
  • Natural language processing capabilities
  • Multiple programming languages supported
  • Machine learning capabilities

Pros

  • Free plan, open to all
  • Tons of learning resources

Cons

  • Not the best in terms of user-friendliness

Usability

Moderately difficult to use initially, but has tons of useful learning resources to make it easier

Tool Level

Intermediate/Expert

Price

Free to use, open-source platform

10. ActiveChat

ActiveChat Hero Image

Image via ActiveChat

This is another good conversational AI platform on this list of the best chatbot builders. You can use it to create AI-powered, customer service bots for your business.

It integrates well with other platforms like Google Sheets, Calendars, WooCommerce, etc. to make things easier for the users. The best part is that you can create bots for all your customer interaction channels, using this platform.

Want to learn more about it?

Here are some of its key features, pros, and cons.

Key Features

  • Multichannel bot builder
  • Visual, user-friendly interface
  • Multiple integrations
  • Ecommerce integrations and features
  • AI and natural language processing capabilities

Pros

  • Easy to use
  • Decent solutions for eCommerce
  • 14-day free trial

Cons

  • Slightly expensive for the features offered
  • Lacks advanced features

Usability

Easy to use

Tool Level

Beginner

Price

Team: €28.06 ($33) per month, billed annually

Company: €1,062.09 ($1249) per month, billed annually

Pro Tip: Choose the Team plan for basic bot needs, but, consider less expensive options for enterprise-level chatbot requirements.

11. BotCore

BotCore Hero Image

Image via BotCore

The next on our list of the best chatbot builders is BotCore. You can use it to create different types of bots like sales assistants, customer service bots, etc.

This is an enterprise-level bot builder with a full suite of features and a premium price point. The BotCore team can build customised chatbots that suit your business needs and they offer custom pricing plans as well.

Let’s have a look at some of its key features, pros, and cons.

Key Features

  • AI-powered bot builder
  • Knowledge graph to build complex conversational bots
  • Useful integrations
  • Sales and marketing tools
  • Built-in security features
  • Complete set of customisation options
  • Triggers for starting conversations
  • Sentiment analysis

Pros

  • A specific set of solutions for different needs, including fulfilment and supply chain bots
  • Can create a virtual assistant network by integrating multiple technologies and platforms
  • Scalable and flexible, suitable for enterprises

Cons

  • Requires Microsoft Bot Framework to provide multichannel support
  • Pricing details not provided on the website

Usability

Slightly difficult to use than many other platforms on this list

Tool Level

Intermediate/Expert

Price

Custom pricing plans, need to contact the team to request a quote.

12. Botkit

Botkit Hero Image

Image via Botkit

This is an open-source chatbot builder that is free for all to use. It is a part of the Microsoft Bot Framework and integrates seamlessly with Microsoft platforms and tools.

As with any of the open-source chatbot builders, you need to have some basic coding skills and technical background to use it to its full potential. If you have that, then this is a good free chatbot builder that you can try.

Want to learn more about its features?

Keep reading.

Key Features

  • Visual conversation builder
  • Integrated natural language processing (NLP) with LUIS.ai
  • Multiple plugins
  • Community support and tons of learning resources

Pros

  • Free to use
  • Lots of learning resources
  • Advanced features like NLP

Cons

  • Not suitable for amateurs
  • Has a bit of a learning curve

Usability

Requires some learning before use

Tool Level

Expert

Price

It is a free-to-use, open-source platform.

13. SnatchBot

SnatchBot Hero Image

Image via SnatchBot

SnatchBot is one of the best chatbot builders because it offers the best of both worlds — a user-friendly interface and enterprise-grade security features.

It is an end-to-end bot builder that will help you from bot designing to publishing. You can use it to create bots for various platforms where your users are active.

Sounds good, right?

That’s not all. Here are some of its other features, pros, and cons.

Key Features

  • Multi-channel bot builder
  • NLP, machine learning, and voice recognition
  • Numerous bot templates
  •  Robotic Process Automation (RPA)
  • Text-to-speech and speech-to-text conversion
  • Sentiment analysis capabilities
  • Ability to handle human hand-offs

Pros

  • Advanced features
  • No coding required
  • Free plan with basic features
  • Numerous pricing plans

Cons

  • The free plan comes with SnatchBot branding

Usability

Easy to use

Tool Level

Beginner/Intermediate

Price

There are multiple paid plans with prices ranging from €25.51 ($30) to  €849.50 ($999) per month. The price increases with the number of messages.

The Enterprise plan is custom-designed and has custom pricing.

Pro Tip: The price can rise rapidly with an increase in the number of messages, so choose this only if you can correctly estimate monthly customer interactions.

14. Pandorabots

Pandorabots Hero Image

Image via Pandorabots

It is a multilingual, conversational AI chatbot builder that you can use to create different types of bots. From marketing bots to voice assistants, you can use this platform to create bots for multiple purposes.

It is one of the more popular chatbot builders that has been used to create over 325K bots. It offers a comparatively easy way to create complex chatbots using its various modules, so you don’t have to start from scratch.

However, it is difficult for beginners to fully utilise this platform and all that it has to offer. It is, therefore, a good option only for developers and experienced users.

Curious to learn more about it?

Here you go.

Key Features

  • Code and no-code options
  • Small talk library with 10,000 chat inputs
  • Multiple integrations
  • Speech-to-text and text-to-speech conversions
  • Live training
  • API access
  • Pre-built module for quick deployment
  • Artificial Intelligence Markup Language (AIML)
  • Learning and training resources
  • Context-aware
  • Open-source platform

Pros

  • A free plan
  • Downloadable code
  • Works with both text and voice channels
  • Advanced features

Cons

  • Best suited for developers and CX designers, not for beginners

Usability

Comparatively difficult to use than most platforms on this list

Tool Level

Expert

Price

You can use the basic features for free. Paid plans are mentioned below:

Developer: €16.16 ($19) per month

Pro: €169.22 ($199) per month

Enterprise: Custom pricing

15. Reply

Reply Hero Image

Image via Reply

As the name suggests, Reply is a platform for building conversational chatbots, especially for answering customer questions. This makes it ideal for making customer service bots.

It is easy to set up and requires no coding skills. Chatbots made using this platform can accurately answer questions by providing the exact sentence, instead of the entire document.

Also, these bots can seamlessly hand over complex queries to human agents, instead of getting stuck in a loop.

Want to learn more about this platform?

Here you go.

Key Features

  • No-code platform
  • AI-powered bots
  • Pre-designed templates
  • Seamless human handoffs
  • Multiple integrations
  • Multi-platform bot builder
  • Basic analytics and reporting
  • Ecommerce integrations

Pros

  • End-to-end solution for customer service bots
  • Good customer support

Cons

  • Not the best option for more complex bots
  • Pricing details not disclosed

Usability

Easy to use

Tool Level

Beginner

Price

You need to schedule a call with their team to find pricing details.

16. Verloop.io

Verloop.io Hero Image

Image via Verloop.io

It is a multi-platform bot builder powered by AI, machine learning, and NLP (natural language processing) technologies. You can use it to build different types of bots including sales & marketing bots and customer service bots.

Want to know the best part?

It has a code-free, drag-and-drop interface, making it really easy to use by users of varying skill levels. Overall, it is a good platform and can meet almost all of your needs, irrespective of your industry or type of business.

Key Features

  • Multi-platform bot builder
  • Ecommerce and other integrations
  • AI, ML, and NLP capabilities
  • APIs, webhooks
  • Basic analytics 
  • Sentiment analysis
  • No-code interface
  • Multilingual bots

Pros

  • Quick and easy design and deployment
  • Advanced features
  • Scalable and flexible

Cons

  • Pricing details not disclosed on the website
  • Limitations in creating custom conversational workflows

Usability

Easy to use

Tool Level

Intermediate

Price

Custom pricing. Schedule a demo or call their team to learn more.

17. ManyChat

Image via ManyChat

Alt Text: ManyChat Hero Image

This is a platform that you can use to build Instagram, Facebook Messenger, and SMS bots. Basically, if you are looking for one of the best chatbot builders for messaging platforms, then this is a good option.

You can use it to create bots that can engage prospects, generate leads, and even drive sales conversions. These bots can also be used to capture contact information and build email lists.

What’s more?

It comes with pre-built templates that you can use to create bots quickly and easily. Moreover, it has a user-friendly, drag-and-drop interface that even an amateur can use to design bots.

Overall, it is a decent, user-friendly option for creating sales and marketing bots for messaging platforms.

Key Features

  • Visual flow builder and editor
  • Drag-and-drop interface
  • Multilingual bots
  • Ability to send email notifications
  • Multiple integrations
  • Built-in sales & marketing tools
  • Templates

Pros

  • Good for sales and marketing
  • Has a free plan for Facebook Messenger bots

Cons

  • Pricing can rise rapidly with an increase in the number of contacts
  • Less flexible when it comes to custom coding
  • No retail integrations

Usability

Easy to use

Tool Level

Intermediate

Price

Pro: Starts at €8.50 ($10) per month for 500 contacts and increases with the number of contacts.

Business: Custom pricing.

Pro Tip: This is a good option if you expect to engage a limited number of contacts, otherwise, the price can rise unexpectedly.

18. Imperson

Imperson Hero Image

Image via Imperson

This is an all-in-one bot builder that you can use to create multi-purpose bots. From sales & marketing bots to customer service ones, you can create it all using this platform.

What makes it one of the best chatbot builders?

It has AI, NLP, and machine learning capabilities that allow the bots to have human-like interactions with your customers. Moreover, the chatbots you create using this platform can support all types of media inputs like text, audio, and video.

You can use this to create different types of bots for Slack, Messenger, website, and other channels. 

Curious to find out more?

Here are some of its features, pros, cons, and other details.

Key Features

  • Multi-platform bot builder
  • Audio, text, and video support
  • AI, ML, and NLP capabilities
  • Basic analytics and reporting
  • Fully-managed services

Pros

  • Good customer support
  • Advanced features
  • End-to-end bot development and support
  • Useful learning resources

Cons

  • Pricing details not disclosed on the website
  • Technology has not yet reached the level where bots have truly human-like conversations

Usability

Easy to use

Tool Level

Intermediate

Price

Custom pricing, need to contact their sales team to learn more.

19. Gupshup

Gupshup Hero Image

Image via Gupshup

This is one of the best chatbot builders for building conversational bots for various platforms. 

It is one of the few options that provide something for both developers and beginners. So, there are both code and no-code bot development options.

For non-coders, there are easy-to-use, pre-built templates that they can use to create bots in a quick and hassle-free manner. For coders, there is API access and other advanced tools to custom-design and develop complex bots.

Key Features

  • Builds bots for 30+ platforms
  • Different tools for coders and non-coders
  • Flow and IDE (Integrated Developer Environment) bot builders
  • AI and NLP capabilities
  • Visual conversational flows
  • Single API for all channels
  • Multiple integrations

Pros

  • Suitable for both coders and non-coders
  • Lots of flexibility and features
  • Custom solutions for different industries

Cons

  • Both the website and platform are not very user-friendly
  • Pricing details not disclosed on the website

Usability

Moderately difficult to use

Tool Level

Intermediate/Expert

Price

Pricing details are not available on the website. Contact their team to find the pricing details.

Pro Tip: Check whether the pricing is fixed or dependent on the number of contacts or interactions before you choose this option.

FAQs

  1. What are chatbot builders?

Chatbot builders are the development platforms you can use to design and deploy chatbots for your website and social media channels. These can range from simple no-code platforms like giosg to complicated ones that require coding skills.

Some chatbot builders also provide the ability to train your chatbots by simulating customer interactions.

  1. Why do I need a chatbot?

Chatbots have current and potential applications in almost every aspect of a business. From conversational marketing to customer service, chatbots help businesses win more customers and retain existing ones.

Here are some benefits of using chatbots:

  • Provide 24/7 customer support
  • Automate repetitive tasks to save time
  • Reduce the waiting time for customers and improve CX
  • Generate leads and drive sales conversions
  • Collect contact information and build email lists
  • And more!

Every smart business is adopting this technology to reap the benefits, and so should you.

  1. Which are the best chatbot builders for beginners?

Any of the no-coding chatbot builders with tons of built-in templates are the best for beginners. Some examples from this list of best chatbot builders include giosg and MobileMonkey.

  1. How much does it cost to develop a chatbot?

You just need to invest in a good chatbot builder, which could cost you anywhere between EUR10 to EUR1,000 per month, depending on how many features you want. 

There are free chatbot builders as well, but those will come with limited or restricted features.

  1. What is the best platform to build a chatbot?

Here are our top picks for the best chatbot builders:

  • Giosg
  • MobileMonkey
  • Chatfuel
  • Botsify
  • ChatterOn
  • DialogFlow
  • RASA
  • Flow XO
  • Wit.ai
  • ActiveChat
  1. How do you make an intelligent chatbot?

Use AI-powered chatbot builders with machine learning capabilities to build intelligent bots. Intelligent bots are able to learn from past interactions and keep evolving. AI and machine learning can help them do that.

Also, make sure that your bots have natural language processing capabilities to have complex, human-like interactions with your customers.

  1. How are chatbots trained?

Chatbots are trained using AI and machine learning so that they can learn from past interactions and keep improving. Some of the best chatbot builders also provide the option to simulate customer interactions to train bots. 

  1. Is it easy to create a chatbot?

With the use of the best chatbot builders mentioned in this post, it is fairly easy to create and deploy a chatbot. Most of these platforms don’t require any coding and provide pre-designed templates that you can use to quickly build different types of chatbots.

  1. What features should I look for in the best chatbot builders?

Here are the features of the best chatbot builders that you can use to compare different platforms:

  • Integrations: The best chatbot builders integrate with other tools and platforms to help you create seamless business workflows.
  • Built-in templates: Look for platforms that provide different types of ready-to-use templates to quickly create and deploy bots for your business.
  • Customisation options: While it is good to have built-in templates, you still need a lot of flexibility and customisation features to truly make the bot your own.
  • AI and machine learning capabilities: Bots powered by these technologies are smarter and are able to learn and grow with each conversation.

The best chatbot builders are the ones that have all these features and still don’t cost so much that you hesitate to use chatbots. Therefore, giosg is one of the best chatbot builders in terms of the kind of features offered for the price you pay.

  1. Which are the best chatbot builders that require no coding skills?

Most of the platforms listed in this post require no coding skills. Some notable ones include giosg and Chatfuel.

Giosg offers a full suite of basic and advanced features in a user-friendly interface that can help you create bots quickly, without any coding.

Which Chatbot Builder Will You Choose?

These are some of the best chatbot builders that cater to different needs and types of customers. From free, open-source platforms for developers to user-friendly, no-code platforms for beginners, there is something here for everyone.

How should you make a decision?

First, list all your requirements and the reasons why you need a chatbot, to begin with. Then, read this guide to find the options that meet your needs.

Once you have shortlisted a few options, compare the various platforms on the features mentioned above. Also, consider the price and the kind of features that each platform offers for that price before you make a final decision.

Alternatively, you can simply choose giosg as it is one of the best chatbot builders with advanced features at a nominal price with a user-friendly interface. 

Which of the best chatbot builders will you choose? Share your views and experiences in the comments section.

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Topics: Chatbots, Interaction Designer