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    giosg Blog

    Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

    Reducing Customer Service Response Time with Chat and Chatbots

    Reducing Customer Service Response Time with Chat and Chatbots

    Posted by Nea Bjorkqvist, on 5 April, 2022

    Customers want efficient and timely customer service experiences from the companies they interact with. Not only do customers expect responses within seconds, they want to get answers when it best sui...

    A partnership story by Moment Group

    A partnership story by Moment Group

    Posted by Kimi Tiinus, on 31 March, 2022

    During the 8 years in business, giosg has transformed into a leading chat provider in Finland while challenging the top spot in the UK and Sweden as well. In addition to acquiring customers, we have a...

    4 companies and 4 detailed examples of improved customer experience

    4 companies and 4 detailed examples of improved customer experience

    Posted by Kimi Tiinus, on 9 March, 2021

    Facts, figures and detailed insights are often lacking, when it comes to customer service. That's why we wrote this jargon-free article with 4 examples of how different companies have succeeded in pro...

    UK Real Estate Online Engagement Study 

    UK Real Estate Online Engagement Study 

    Posted by giosg.com, on 15 June, 2023

    These days, most house hunters browse for properties online, and they expect to get a response from property companies around the clock, not just during office hours. We work with some of the real est...

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