giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

Smart Commerce 2022: Rising Trends and Tips for eCommerce Businesses

Posted by, on 21 December, 2022

Does Business Insight Group start any of their events without a DJ warming up the crowd tuning in from the chilly Nordics?

What is Live Shopping: Everything You Need to Know

Posted by, on 13 September, 2022

The see-now-want-now mentality is rapidly rewriting retail as we know it. And it is in this very practice that live shopping is firmly rooted in. Chinese consumers and sellers are way ahead of the tre...

20 Best AI Chatbot Platforms

Posted by, on 9 May, 2023

Want to create the best AI chatbot out there? One of the key trends emerging post-pandemic is that customers have started to use self-service channels like chatbots more.  In fact, the majority of cus...

25 Best Live Chat Software Solutions to Use in 2023

Posted by, on 27 February, 2023

Do you want to know how how to choose the right live chat software for boosting your sales, marketing, and customer support? You’ve come to the right place.

28 Best Online Form Builders To Use In 2023

Posted by, on 8 June, 2023

Looking for the best online form builders for your business? If yes, then you’ve come to the right place. This post is all about the best online form builders, but first, let’s understand what they ar...

18 Best Chatbot Builders for 2023

Posted by, on 18 January, 2023

Ready to cut your research in half by finding all the best chatbot builders in one place? Look no further than up and down this page. You may be wondering why you need a list of the best chatbot build...

What is PropTech and Why Should Estate Agents Care?

Posted by, on 5 April, 2022

PropTech - does it ring a bell? It’s a fact, as a traditional real estate player, you are already losing rentals, house sales and valuations to PropTech companies. Much like in all other industries, t...

Why CoBrowse is the super-tool for resolving online customer issues

Posted by, on 3 February, 2021

Companies need to act fast and efficiently to meet the expectations of today’s consumers. The moment an issue with a product or service arises is also the very same moment when the race against time t...

giosg & Provad partnership evolves with intelligent chatbots

Posted by, on 9 March, 2021

An intelligent chatbot differs from the typical chatbot as it is able to learn both autonomously and from the customer service agent. Instead of providing the incorrect answer, the intelligent chatbot...