giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

12 eCommerce Strategies to Increase Online Sales in 2021

Posted by giosg.com, on 28 July, 2021

Retail has undergone a major transformation in 2020. As physical stores were forced to move online, consumers’ buying habits also changed exponentially. Thus, the growth in eCommerce accelerated quick...

Almega and Giosg Build AI Chatbot to Improve Member Services

Posted by giosg.com, on 19 April, 2021

To strengthen their offering, Almega has initiated a collaboration with the SaaS company giosg. Together with Almega, giosg will develop an AI-driven chatbot with live chat to provide a faster and bet...

What is PropTech and Why Should Estate Agents Care?

Posted by giosg.com, on 23 March, 2021

PropTech - does it ring a bell? It’s a fact, as a traditional real estate player, you are already losing rentals, house sales and valuations to PropTech companies. Much like in all other industries, t...

Giosg offers customers unlimited live chat users

Posted by giosg.com, on 16 April, 2021

Due to the exceptional circumstances in Europe and the rest of the world, businesses are being forced to move all their services online, putting pressure on customer support and sales teams. In an eff...

Why CoBrowse is the super-tool for resolving online customer issues

Posted by giosg.com, on 3 February, 2021

Companies need to act fast and efficiently to meet the expectations of today’s consumers. The moment an issue with a product or service arises is also the very same moment when the race against time t...

Giosg focuses on accessibility for everyone

Posted by giosg.com, on 16 April, 2021

In 2016, the EU introduced a new directive on the accessibility of public sector websites and mobile applications. The objectives of this directive were to promote the possibility for all to fully par...

Optimise your customer interactions with the new A/B testing tool

Posted by giosg.com, on 9 March, 2021

The new giosg built-in A/B testing for the website interactions is available now for giosg customers. The new tool makes it possible to run A/B tests for proactive automated messages or any other kind...

giosg & Provad partnership evolves with intelligent chatbots

Posted by giosg.com, on 9 March, 2021

An intelligent chatbot differs from the typical chatbot as it is able to learn both autonomously and from the customer service agent. Instead of providing the incorrect answer, the intelligent chatbot...

Giosg Live Chat has now been integrated with WhatsApp

Posted by giosg.com, on 16 April, 2021

More than 1 billion people in over 180 countries use WhatsApp making it the most popular messaging app. For many, WhatsApp along with Facebook have become the preferred channels to connect and interac...