giosg Blog

One of the main advantages of eCommerce is that it’s a simple way to engage with potential customers without having them come into your physical stores. Moreover, it comes at no additional cost so you...

If you want to create long-lasting customer relationships you need to be able to communicate effectively. One critical tool for effective communication is live chat. For most customers, live chat is t...

Live chat is everywhere these days and while some businesses are yet to embrace it, others are finding great success with it.

Consumers aren’t quite hitting the brakes on online car buying just yet. The “new normal” for the automotive industry is that potential car buyers are less willing to interact with sellers in-person a...

Contrary to popular belief, live chat software does much more than just customer support. Live chat software also can help you convert more website visitors into sales. In fact, 79% of businesses say ...

Do you want to know how to choose the right live chat software for boosting your sales, marketing, and customer support? You’ve come to the right place.

Live chat and chatbots are both great features to consider during a website revamp. Our customers often tell us that one of the main reasons they have started using chat or chatbots is because they fi...

Live chat is five times more effective than traditional customer service channels. It can also be easily personalised, and it can be applied at any stage of the customer journey. You might wonder how ...

Using time and money efficiently are top priorities for most businesses. The challenge usually lies in finding the right balance between reducing costs and providing a top notch experience, especially...