giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

20 Best AI Chatbot Platforms for 2024

Posted by giosg.com, on 1 March, 2024

Utilizing an AI chatbot platform on your website or app can open up a direct line of communication with your customers while achieving: more efficient customer support increased customer satisfaction ...

4 Enterprise Chatbot Use Cases to Boost Your Efficiency and CX

Posted by Nea Mikkola, on 14 March, 2024

Chatbots are dominating the tech landscape – and for good reason. They have proven to be valuable tools for businesses and customers, helping to streamline operations and improve customer experiences....

7 Must-Know Chatbot Benefits to Grow Your Business

Posted by Daniel Paul, on 5 October, 2023

In recent years, chatbots have come onto the scene, assisting businesses in serving consumers, enhancing user experience, and increasing sales. There are many wonderful benefits of using chatbots. The...

5 Ways to Use Live Chat for Sales and Increase Your Conversions

Posted by Stevie Carpenter, on 15 February, 2024

Live chat is no longer just a channel for delivering quick customer support. With the help of AI, a live chat for sales can capture high-quality leads, engage customers at critical touchpoints, and bo...

8 Proven Customer Engagement Strategies that Increase Conversions

Posted by Julia Serdiuk, on 27 February, 2024

Customer engagement and conversions are deeply connected. Engaged customers form strong and long-lasting relationships with the brand, which leads to increased loyalty and higher conversion rates.

10 Essential Live Chat Best Practices & How to Execute Them

Posted by Jessica Day, on 27 February, 2024

If you want to create long-lasting customer relationships you need to be able to communicate effectively. One critical tool for effective communication is live chat. For most customers, live chat is t...

11 Conversational Marketing Tips You Need to Know

Posted by Bharat Patel, on 29 February, 2024

What’s conversational marketing all about? Conversational marketing is a type of marketing that relies heavily on chatbots and other conversational interfaces. This form of marketing aims to create a ...

11 Best eCommerce Chatbots and How to Make the Most of it in 2024

Posted by Taryn Maunumäki, on 19 March, 2024

As eCommerce businesses embrace the importance of conversational marketing, they also realize how important it is to have eCommerce chatbots on their website.

What is Social Commerce for Retail? [3 Outstanding Retail Examples]

Posted by Taryn Maunumäki, on 6 February, 2024

See it. Want it. Click it. Buy it. Repeat. Social commerce is a new way of doing business. It has become an effective way for brands to engage with their customers while providing them with an authent...