giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

How to Use eCommerce Guided Selling to Improve Shopping Experiences

Posted by Hazel Raoult, on 5 September, 2023

Imagine you're searching for a new pair of headphones. You click on a website and suddenly, you're met with a virtual assistant asking you about your preferred features — noise cancellation, over-ear,...

14 Must-Have eCommerce Solutions to Scale Your Business

Posted by Pratik Shinde, on 25 August, 2023

Globally, eCommerce sales are expected to account for 20.8% of retail sales in 2023. This number clearly shows how eCommerce is taking over and becoming a more important part of global commerce.

7 Fresh Ways to Increase Customer Retention for eCommerce

Posted by Burkhard Berger, on 22 September, 2023

Attracting new customers is one thing, but ensuring they will return and continue to purchase more of your products is another. So, what's the best way to improve customer retention in your eCommerce ...

Tips for Creating a Successful Omnichannel eCommerce Strategy

Posted by Josef Mohamed, on 15 September, 2023

With the rise of eCommerce, providing customers with an omnichannel experience is becoming more and more important for businesses. According to recent studies, it's no surprise that 73% of customers p...

5 Proven strategies for reducing cart abandonment

Posted by Alina Tytarenko, on 15 March, 2023

Abandoned shopping carts are a problem that most eCommerce businesses face. Online shopping cart abandonment occurs when a customer places an item in a virtual shopping cart but fails to complete the ...

How to hire a virtual assistant for your eCommerce business

Posted by Mackenzie Lepretre, on 4 August, 2023

Do you feel overwhelmed with all the things you need to do to keep your eCommerce business running smoothly? Hiring a virtual assistant can help ease the workload and give you breathing room to focus ...

7 Customer experience insights you should track for eCommerce

Posted by Nicholas Woodward, on 3 March, 2023

Customer experience insights tell you about how your people feel when shopping with you. A good experience can be the difference between loyalty and losing a customer to a competitor. Businesses cite ...

10 Best Video Marketing Practices to Drive More eCommerce Sales

Posted by Mike Stuzzi, on 20 March, 2023

Videos are the most engaging type of content that business owners need to incorporate into their marketing. People watching brand videos are much more likely to make a purchase than those just reading...

How To Create Product Demos for E-commerce Stores

Posted by Adela Belin, on 25 January, 2023

Among countless e-commerce stores, yours must stand out to attract as many customers as possible. One of the adequate ways to escalatelead generation and boost sales is by providing product demo video...