giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

How to increase employee engagement with gamification

Posted by Nea Bjorkqvist, on 8 April, 2022

For over a decade now, gamification has been used by businesses to improve employee training, participation and motivation. Gamification takes elements of video games and applies it into non-gaming co...

Captivate and capture leads - why interactive content is the new king!

Posted by Nea Bjorkqvist, on 10 January, 2022

It’s been more than two decades since, Bill Gates coined the phrase “Content is king!” and the mantra is still very relevant today - after all, content is what drives the world of online. Creating val...

A partnership story by Moment Group

Posted by Kimi Tiinus, on 31 March, 2022

During the 8 years in business, giosg has transformed into a leading chat provider in Finland while challenging the top spot in the UK and Sweden as well. In addition to acquiring customers, we have a...

How Universities Can Boost Conversions Online

Posted by Nea Bjorkqvist, on 6 April, 2022

The recruitment of students is competitive and if you’re not in the top tier of higher education institutions it can be challenging, to say the least. And with the current climate, applications have t...

How proactive online engagement can increase sales for B2B companies

Posted by Linda Kullas, on 5 April, 2022

For business owners, faster lead generation, efficiency and saving both time and money should sound interesting, right? Many people associate live chat with the B2C sector and eCommerce - you know, th...

AI Trends of 2019 and Beyond

Posted by Kimi Tiinus, on 24 May, 2021

AI has not yet reached the point of being a mainstream phenomenon and still needs a fair bit of elaboration, but it's certainly getting there. When that time comes, companies will need to be ready to ...

giosg launches new and improved mobile chat

Posted by, on 14 September, 2020

I bet many potential customers are scrolling your website at the bus stop or whilst sitting on the train, you wouldn’t want to miss out on reaching out to them, would you?

Giosg Helps Your Chatbot Become More Human

Posted by, on 2 March, 2021

Chatbots are your first line of customer service and a crucial part of your virtual assistance solution. As exciting it might be to have a face to face conversation with a robot, the technology still ...

Goal-oriented chatting is built on Goals, Rules and Reporting

Posted by giosg support team, on 2 March, 2021

Goal-oriented chatting is more than just live chat, it’s building a strategy of goals and measuring results to keep growing your business. Goals are a crucial part of using giosg Live Chat software. S...