giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

What is Mobile Commerce – Emerging Trend in Online Shopping

Posted by Jessica Day, on 24 January, 2023

Commerce is on a journey. Not so long ago, customers had to make a trip out to an actual physical shop for all their needs. After this, companies began to buy domain names as the focus became online s...

Sales Prospecting vs  Lead Generation: How to Maximise Each

Posted by Jessica Day, on 18 January, 2024

Like many business processes, prospecting and lead generation share enough similarities that they can look like the same thing from the outside. If you work in sales or marketing, though, then you kno...

10 Essential Live Chat Best Practices & How to Execute Them

Posted by Jessica Day, on 27 November, 2023

If you want to create long-lasting customer relationships you need to be able to communicate effectively. One critical tool for effective communication is live chat. For most customers, live chat is t...