giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

Sales Prospecting vs  Lead Generation: How to Maximise Each

Posted by Jessica Day, on 1 September, 2022

Like many business processes, prospecting and lead generation share enough similarities that they can look like the same thing from the outside. If you work in sales or marketing, though, then you kno...

10 Essential Live Chat Best Practices & How to Execute Them Easily

Posted by Jessica Day, on 20 September, 2022

If you want to create long-lasting customer relationships you need to be able to communicate effectively. One critical tool in the effective communication toolkit is live chat. Live chat provides a pl...