giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

UK Property Market Study 2021: How Online Engagement Has Changed

Posted by Nea Bjorkqvist, on 29 April, 2021

A year on and the pandemic is still affecting our lives. Like many industries, the UK property market has gone through ups and downs throughout the last year. To get a clear understanding of the impac...

How to Generate Seller Leads on Property Portals?

Posted by Nea Bjorkqvist, on 29 March, 2021

The way people search for their next home has changed drastically over the years. Today the house hunting journey usually begins on property portals. Recent research in the UK shows that 77% house hun...

Lead Generation for Estate Agents: 8 Ways to Get More Leads in 2021

Posted by Nea Bjorkqvist, on 5 May, 2021

You’re putting effort into driving traffic to your website, but for some reason your inbound leads just aren’t converting. And often the leads that are generated aren’t qualified - whether it’s home b...

4 Benefits of Expanding Your Customer Support Channels

Posted by Nea Bjorkqvist, on 2 March, 2021

The interaction between businesses and consumers has completely changed, due to the increase in mobile usage and the rise in digital.

Reducing Customer Service Response Time with Chat and Chatbots

Posted by Nea Bjorkqvist, on 10 May, 2021

Customers want efficient and timely customer service experiences from the companies they interact with. Not only do customers expect responses within seconds, they want to get answers when it best sui...

How to Improve the Efficiency of Customer Service [Best Practice]

Posted by Nea Bjorkqvist, on 23 February, 2021

The demand for digital services and experiences has been at an all-time high and businesses have been forced to quickly adapt to meet changing customer expectations. As such, providing excellent custo...

How to Get Your eCommerce Site Ready for Black Friday 2021

Posted by Nea Bjorkqvist, on 28 July, 2021

With two of the biggest shopping days looming, we decided to take a look at last years data and combine all our best tips on how to prepare for Black Friday and Cyber Monday this year. 

Lead Capture Best Practice: High-Converting Tactics for Your Website

Posted by Nea Bjorkqvist, on 23 June, 2021

Marketers work hard to drive traffic to their website, from SEO to PPC ads and social media campaigns. But the real challenge begins after visitors land on your website when it’s time to capture and c...

6 Tips to Convert More Leads with Multi-Step Forms

Posted by Nea Bjorkqvist, on 4 May, 2021

It’s no secret that the more fields you have, the higher your form abandonment rate. In fact, 81% of people abandon online forms after starting to fill them out.  So what can marketers do to optimise ...