giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

What to Consider When Buying a Chatbot for Marketing?

Posted by Silja Kaurala, on 16 February, 2024

Choosing a chatbot is an investment and as a marketer, you must make sure you get the most out of it to see an improvement in your marketing results. This requires careful consideration and weighing o...

6 Best Lead Generation Chatbot Examples and Use Cases

Posted by Silja Kaurala, on 8 March, 2021

With their conversational approach and 24/7 support, chatbots are marketing teams’ best friends that help optimise customer experiences and boost lead generation online. They provide an efficient way ...

How to Qualify Leads with Chatbots

Posted by Silja Kaurala, on 25 August, 2021

With businesses moving more and more online, marketing teams are challenged both with attracting website visitors and identifying and qualifying leads that their sales team is looking for. On top of v...

giosg & Provad partnership evolves with intelligent chatbots

Posted by giosg.com, on 9 March, 2021

An intelligent chatbot differs from the typical chatbot as it is able to learn both autonomously and from the customer service agent. Instead of providing the incorrect answer, the intelligent chatbot...

A Simple Chatbot Solution - Why You Should Use Button Bots

Posted by Nea Bjorkqvist, on 8 April, 2022

Chatbot projects often have a reputation for being time-consuming and costly to implement. However, chatbots today come in all shapes and sizes with various capabilities and levels of advancement. Thi...

Giosg Helps Your Chatbot Become More Human

Posted by giosg.com, on 17 June, 2022

Chatbots are your first line of customer service and a crucial part of your virtual assistance solution. As exciting it might be to have a face to face conversation with a robot, the technology still ...

Why the chatbot hype will pay off this time

Posted by Petri Vilpponen, on 21 January, 2021

Computer-controlled bots who can communicate with customers. That has been the dream of customer service professionals for quite a while now. Corporate giants have been testing them since the last dec...