---
title: Blog | giosg | Chatbots (2)
description: Chatbots | Get best practices and expert insight into conversational marketing, inbound lead generation and customer engagement in our blog.  (2)
---

[![Giosg](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/giosg-navbar_logo.svg) ](https://www.giosg.com/en)

- [**](https://www.giosg.com/)
- Platform
  
  ##### Featured products
  
    - [Web Personalization](https://www.giosg.com/en/web-personalization)
    - [AI Assistants](https://www.giosg.com/en/ai-agent)
    - [Live Chat](https://www.giosg.com/en/products/live-chat)
    - [Button Chatbot](https://www.giosg.com/en/products/chatbots)
    - [Video Bot](https://www.giosg.com/en/video-bot)
  
  
  ##### Industry solutions
  
    - [Automotive](https://www.giosg.com/en/industries/automotive)
    - [Car dealerships](https://www.giosg.com/en/industries/car-dealerships)
    - [eCommerce](https://www.giosg.com/en/en/industries/retail)
    - [Pharmaceutical](https://www.giosg.com/en/industries/pharmaceutical)
    - [Telecommunications](https://www.giosg.com/en/industries/telecommunications)
  
  
  ##### Use cases
  
    - [Customer service](https://www.giosg.com/en/solutions/customer-service)
    - [Digital sales](https://www.giosg.com/en/solutions/sales)
    - [Lead generation](https://www.giosg.com/en/solutions/lead-generation)
    - [Live Shopping](https://www.giosg.com/en/live-video-shopping)
  
  
  ##### Integrations
  
    - [All integrations](https://www.giosg.com/en/integrations)
- [Customer stories](https://www.giosg.com/customer-success-stories)
- [Pricing](https://www.giosg.com/en/pricing)
- Resources
  
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- Company
  
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Platform

##### Featured products

- [Web Personalization](https://www.giosg.com/en/web-personalization)
- [AI Assistants](https://www.giosg.com/en/ai-agent)
- [Live Chat](https://www.giosg.com/en/products/live-chat)
- [Button Chatbot](https://www.giosg.com/en/products/chatbots)
- [Video Bot](https://www.giosg.com/en/video-bot)

##### Industry solutions

- [Automotive](https://www.giosg.com/en/industries/automotive)
- [Car dealerships](https://www.giosg.com/en/industries/car-dealerships)
- [eCommerce](https://www.giosg.com/en/en/industries/retail)
- [Pharmaceutical](https://www.giosg.com/en/industries/pharmaceutical)
- [Telecommunications](https://www.giosg.com/en/industries/telecommunications)

##### Use cases

- [Customer service](https://www.giosg.com/en/solutions/customer-service)
- [Digital sales](https://www.giosg.com/en/solutions/sales)
- [Lead generation](https://www.giosg.com/en/solutions/lead-generation)
- [Live Shopping](https://www.giosg.com/en/live-video-shopping)

##### Integrations

- [All integrations](https://www.giosg.com/en/integrations)

[Customer stories](https://www.giosg.com/customer-success-stories)

[Pricing](https://www.giosg.com/en/pricing)

Resources

- [Blogs](https://www.giosg.com/blog)
- [Guides](https://www.giosg.com/en/guides)
- [Events](https://www.giosg.com/events)
- [Customer Stories](https://www.giosg.com/customer-success-stories)
- [Podcast](https://www.giosg.com/podcast)

Company

- [Our story](https://www.giosg.com/en/company)
- [Partners](https://www.giosg.com/en/partner-directory)
- [Careers](https://careers.giosg.com/)
- [Newsroom](https://www.giosg.com/en/newsroom)
- [Security](https://www.giosg.com/en/security)

[Request demo](https://www.giosg.com/accelerate-your-sales)

[![English](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/united-kingdom.svg)](https://www.giosg.com/)

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[![Finnish](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/finland.svg)](https://www.giosg.com/fi/blogi)

# giosg Blog

 Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

[![6 Ways Chatbots Influence your Marketing ROI](https://www.giosg.com/hubfs/Blogs%202022/6%20Ways%20Chatbots%20Influence%20Marketing%20ROI/chatbots%20influence%20marketing%20roi.png) ](https://www.giosg.com/blog/chatbots-and-marketing)

#### [6 Ways Chatbots Influence your Marketing ROI](https://www.giosg.com/blog/chatbots-and-marketing)

 Posted by [David Morneau](https://www.giosg.com/blog/author/david-morneau), on 25 August, 2023

 Process automation is now more habitual for businesses than ever before – we strive to take advantage of new technology to improve, optimize, and make more profit.

[Continue reading](https://www.giosg.com/blog/chatbots-and-marketing)

[![Giosg at B2B Marketing Expo 2021: Interactive Content for the Win](https://www.giosg.com/hubfs/Blogs%202020-2021/B2B%20Marketing%20Expo%20Blog/1121-blog-b2bmarktexpo-feature_img.jpg) ](https://www.giosg.com/blog/b2b-marketing-expo)

#### [Giosg at B2B Marketing Expo 2021: Interactive Content for the Win](https://www.giosg.com/blog/b2b-marketing-expo)

 Posted by [Jade Ventoniemi](https://www.giosg.com/blog/author/jade-ventoniemi), on 22 November, 2021

 At the 2021 B2B Marketing Expo at ExCeL London, you could find a diverse group of industry professionals searching for a myriad of things.

[Continue reading](https://www.giosg.com/blog/b2b-marketing-expo)

[![Easy-to-Use Chatbot Templates to Try on Your Website](https://www.giosg.com/hubfs/Blogs%202020-2021/Easy%20Chatbot%20Templates%20to%20Try%20on%20Your%20Website/0921-blog-chatbot_templates-main@2x.jpg) ](https://www.giosg.com/blog/chatbot-templates)

#### [Easy-to-Use Chatbot Templates to Try on Your Website](https://www.giosg.com/blog/chatbot-templates)

 Posted by [Jade Ventoniemi](https://www.giosg.com/blog/author/jade-ventoniemi), on 4 April, 2022

 So you may have realised your company needs a chatbot on its website. Traffic is coming into your website no problem, but you notice that you need some assistance with decreasing bounce rate, increasi...

[Continue reading](https://www.giosg.com/blog/chatbot-templates)

[![How to Build a Chatbot for Your Website (Step-by-Step)](https://www.giosg.com/hubfs/Guides%202020/Listing%20pages/0221-guide_listing-how_to_build_chatbot.jpg) ](https://www.giosg.com/blog/build-a-chatbot)

#### [How to Build a Chatbot for Your Website (Step-by-Step)](https://www.giosg.com/blog/build-a-chatbot)

 Posted by [Jade Ventoniemi](https://www.giosg.com/blog/author/jade-ventoniemi), on 1 December, 2025

 The truth is that no matter how hard we try to hold on to human-to-human connection, in the realm of online business, bots beat humans. Need some convincing? Chatbots can handle nearly 70% of chats fr...

[Continue reading](https://www.giosg.com/blog/build-a-chatbot)

[![How to Improve Your Marketing Funnel with Bot Marketing](https://www.giosg.com/hubfs/Blogs%202020-2021/Conversational%20Bots/0621-blog-conversational_bots-main.jpg) ](https://www.giosg.com/blog/bot-marketing)

#### [How to Improve Your Marketing Funnel with Bot Marketing](https://www.giosg.com/blog/bot-marketing)

 Posted by [Jade Ventoniemi](https://www.giosg.com/blog/author/jade-ventoniemi), on 31 January, 2024

 The top of your marketing funnel is perfectly polished. Your share-worthy content and targeted ads are driving loads of traffic to your website. On the surface, this sounds like a winning combination,...

[Continue reading](https://www.giosg.com/blog/bot-marketing)

[![4 Top Lead Generation Form Templates to Boost Conversions](https://www.giosg.com/hubfs/Blogs%202020/Lead%20Generation%20Form%20Templates/0521-blog-leadgen_templates-main.jpg) ](https://www.giosg.com/blog/lead-generation-form-templates)

#### [4 Top Lead Generation Form Templates to Boost Conversions](https://www.giosg.com/blog/lead-generation-form-templates)

 Posted by [Silja Kaurala](https://www.giosg.com/blog/author/silja-kaurala), on 2 February, 2023

 Lead capture forms and lead generation bots are marketing teams’ everyday tools for collecting contact information, generating leads, and qualifying them further before forwarding them to sales. Both ...

[Continue reading](https://www.giosg.com/blog/lead-generation-form-templates)

[![4 Lead Capture Form Mistakes [+How to Avoid Them with Bots]](https://www.giosg.com/hubfs/Blogs%202020/How%20to%20avoid%20lead%20capture%20form%20mistakes/0321-lead_capture_form_mistakes-main.jpg) ](https://www.giosg.com/blog/lead-capture-form-mistakes)

#### [4 Lead Capture Form Mistakes [+How to Avoid Them with Bots]](https://www.giosg.com/blog/lead-capture-form-mistakes)

 Posted by [Silja Kaurala](https://www.giosg.com/blog/author/silja-kaurala), on 6 September, 2021

 Lead capture forms embedded into websites or landing pages are still the most common tool for collecting contact information and lead generation. 74% of marketers are using web forms for lead generati...

[Continue reading](https://www.giosg.com/blog/lead-capture-form-mistakes)

[![12 Best Lead Generation Tools to Convert Inbound Leads in 2023](https://www.giosg.com/hubfs/Blogs%202020/Best%20Lead%20Gen%20Chatbots/0321-blog-11_best_lead_gen_tools.jpg) ](https://www.giosg.com/blog/best-lead-generation-tools)

#### [12 Best Lead Generation Tools to Convert Inbound Leads in 2023](https://www.giosg.com/blog/best-lead-generation-tools)

 Posted by [Silja Kaurala](https://www.giosg.com/blog/author/silja-kaurala), on 13 March, 2023

 Lead generation tools provide an interactive way to convert inbound leads and qualify them before sending them to your sales team. They make it easy for you to target and engage with your website visi...

[Continue reading](https://www.giosg.com/blog/best-lead-generation-tools)

[![How To Get Started With Chatbots for Lead Generation](https://www.giosg.com/hubfs/Blogs%202020/How%20to%20Get%20Started%20with%20Chatbots/0321-blog-get_started_chatbots_leadgen-quote.webp) ](https://www.giosg.com/blog/how-to-get-started-with-chatbots)

#### [How To Get Started With Chatbots for Lead Generation](https://www.giosg.com/blog/how-to-get-started-with-chatbots)

 Posted by [Silja Kaurala](https://www.giosg.com/blog/author/silja-kaurala), on 5 March, 2024

 Acquiring a chatbot for marketing purposes is an investment you want to make with careful consideration. The bot you finally choose should meet both your marketing needs and lead generation objectives...

[Continue reading](https://www.giosg.com/blog/how-to-get-started-with-chatbots)

[**Previous](https://www.giosg.com/blog/topic/chatbots/page/1) [All posts](https://www.giosg.com/blog/all) [Next**](https://www.giosg.com/blog/topic/chatbots/page/3)

- ##### Featured Products
- [Live Chat](https://www.giosg.com/en/products/live-chat)
- [AI Assistants](https://www.giosg.com/en/ai-assistants)
- [Chatbots](https://www.giosg.com/en/products/chatbots)
- [Pop-ups](https://www.giosg.com/en/features/pop-up-builder)
- [Interaction Builder](https://www.giosg.com/en/interaction-builder)
- [One-to-one Video](https://www.giosg.com/en/live-video-shopping/one-to-one)
- [Shoppable Video](https://www.giosg.com/en/shoppable-video)
- [Lead Generation Bots](https://www.giosg.com/en/products/lead-generation-bots)
- [Multi-step Forms](https://www.giosg.com/en/products/multi-step-form)

- ##### Integrations
- [All integrations](https://www.giosg.com/integrations)

- ##### Industry solutions
- [Automotive](https://www.giosg.com/en/industries/automotive)
- [Car Dealerships](https://www.giosg.com/en/industries/car-dealerships)
- [E-Commerce](https://www.giosg.com/en/industries/retail)
- [Pharmaceutical](https://www.giosg.com/en/hcp-engagement)
- [Pharmacy](https://www.giosg.com/en/industries/pharmacy)
- [Real Estate](https://www.giosg.com/en/industries/real-estate)
- [Telecommunications](https://www.giosg.com/en/industries/telecommunications)

- ##### Use cases
- [Customer Service](https://www.giosg.com/en/solutions/customer-service)
- [Digital Sales](https://www.giosg.com/en/solutions/sales)
- [Lead Generation](https://www.giosg.com/en/solutions/lead-generation)
- [Live Shopping](https://www.giosg.com/en/live-video-shopping)
- [HCP Engagement](https://www.giosg.com/en/hcp-engagement)

- ##### Resources
- [Blog](https://www.giosg.com/blog)
- [Guides](https://www.giosg.com/en/guides)
- [Events](https://www.giosg.com/events)
- [Customer Stories](https://www.giosg.com/customer-success-stories)

- ##### Support
- [Help Centre](https://support.giosg.com/knowledge)
- [Giosg for Developers](https://docs.giosg.com/)

- ##### Company
- [Our Story](https://www.giosg.com/en/company)
- [Partners](https://www.giosg.com/en/partners)
- [Careers](https://careers.giosg.com/)
- [Newsroom](https://www.giosg.com/en/newsroom)
- [Data Security](https://www.giosg.com/en/security)
- [Contact & Billing](https://www.giosg.com/contact-and-billing)
- [Terms of Service](https://www.giosg.com/terms-of-service)
- [Privacy Policy](https://www.giosg.com/privacy-policy)

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