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    giosg Blog

    Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

    How do chatbots work? We got a chatbot developer to answer [Interview]

    How do chatbots work? We got a chatbot developer to answer [Interview]

    Posted by Petri Vilpponen, on 25 August, 2021

    We sat down with a developer to get answers to some of the most common questions that we get from customers about chatbots. Here's what we found out!

    Why the chatbot hype will pay off this time

    Why the chatbot hype will pay off this time

    Posted by Petri Vilpponen, on 21 January, 2021

    Computer-controlled bots who can communicate with customers. That has been the dream of customer service professionals for quite a while now. Corporate giants have been testing them since the last dec...

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