giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

How do chatbots work? We got a chatbot developer to answer [Interview]

Posted by Petri Vilpponen, on 2 March, 2021

We sat down with a developer to get answers to some of the most common questions that we get from customers about chatbots. Here's what we found out!

Why the chatbot hype will pay off this time

Posted by Petri Vilpponen, on 21 January, 2021

Computer-controlled bots who can communicate with customers. That has been the dream of customer service professionals for quite a while now. Corporate giants have been testing them since the last dec...