10 Best eCommerce Tools to Grow Your Business in 2022

Are you having trouble choosing the right platform from the e-commerce tool jungle? Don’t worry, we have got you covered! Here are the 10 best e-commerce tools to grow your business in 2022. With the information listed on this blog, it will be a breeze to choose which one is best for your website.

What are e-commerce tools?

Running an e-commerce website is a lot of work. Especially, if you are doing everything manually. E-commerce tools help you automate and optimise your e-commerce website. This saves you time and helps you grow your business.

e-commerce tools

Some useful e-commerce tools:

  • conversational marketing tools 
  • video editing tools
  • interactive content tools
  • email marketing tools
  • tracking tools
  • shipping tools
  • payment tools

Now on to the list of 10 best e-commerce tools for your business in 2022. 

1. Giosg 

GIOSG - e-commerce tools

First, we have giosg - the ultimate e-commerce customer experience platform.

With the e-commerce tools offered by the giosg platform, you can lift your website experience to another level and build an e-commerce site that customers will love. Giosg integrates conversational marketing tools, such as live chat and chatbots, with selling tools such as targeted popups, banners, product recommendation quizzes and shoppable videos. In short, giosg offers e-commerce stores a full toolbelt for creating the most stand-out customer experience. Additionally, they are constantly adding new products to the platform that help customers improve their e-commerce businesses. For example, their live shopping tools will be live next year. 

Pricing:

  • Contact sales for more information

Pros:

  • Shoppable videos
  • Content sharing bots
  • Personalised shopping assistant (one-to-one video shopping)
  • Live chat software
  • Quick customer service
  • No coding required
  • Chatbots
  • Product recommendation quizzes
  • Popups
  • Games
  • Interactive forms
  • Shopping cart integration
  • Also coming up: live shopping

Cons:

  • No Shopify integration


2. Loop Returns

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Loop Returns is a refund and return tool. Loop lets you manage returns automatically as well as control how and when the returns get approved.

Customers can also swap their products for any new alternative. Loop will place the new order within your Shopify store. 

Pricing:

  • Contact sales for more information

Pros:

  • Shopify integrable
  • User-friendly
  • Helpful customer service

Cons:

  • New features behind an additional paywall
  • Not possible to see all the analytics

3. Gorgias 

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Gorgias is a help desk that empowers you and your support team with features that will allow you efficient and fast handling of your customers' support requests. It is possible to connect all of your customer service channels like email and Messenger to one place and control them from there. 

Pricing:

  • Starter - $10/month
  • Basic - $50/month
  • Pro - $300/month
  • Advanced - $750/month
  • Enterprise - contact sales for more information

Pros:

  • Many different packages to choose from
  • Can be integrated with 80+ different platforms, such as Shopify and Magento
  • Live chat support

Cons:

  • Not compatible with Firefox
  • Automation add-on with extra charge

4. Elfsight 

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Elfsight is a website-building platform, built to help businesses to boost their sales, engage visitors and collect leads etc. 

This solution helps owners choose the right widget for their task, which helps generate leads by offering customer support and helping to grow social followers. Elfsight applications can be put into any website platform. 

Through the Elfsight website, you can configure and modify your website without coding. You can embed content from Facebook, Pinterest, Instagram, Twitter, and other social media platforms into the website quickly and easily. 

Pricing:

  • Lite - free of charge
  • Basic - $5/month
  • Pro - $10/month
  • Enterprise - $25/month

Pros:

  • Affordable
  • Free to a limited extent
  • No coding required
  • Wide selection of widgets 

Cons:

  • Just widgets, not offering website building
  • Does not offer yearly subscriptions

5. Privy

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Privy is a tool for email and SMS marketing. It helps you every step of the way on your customer’s journey on your website, whether you need pop-ups or customer win-back emails. 

Pricing:

  • Free
  • Starter Plan - $15/month
  • Growth Plan - $45/month
  • Conversion Only - starting from $70/month

Pros:

  • Easy to edit templates
  • No coding required
  • Mobile-friendly
  • Free to a limited extent

Cons:

  • More suitable for small businesses than bigger ones
  • Limited customisation options

6. Constant Contact 

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Constant Contact is an email marketing tool that lets you create email marketing templates, automate and manage campaigns, build contact lists, and take care of customer relationships.

Pricing:

  • Core - starting at $9.99/month
  • Plus - starting at $45.00/month
  • CRM platform by SharpSpring - starting at $449.00/month

Pros:

  • Ready-made templates
  • Works regardless of company size
  • User-friendly
  • Shopify integrable

Cons:

  • Not mobile-friendly
  • No free trial
  • Limited customisation options

7. Videoly 

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Videoly is a product video hub for online stores and brands, providing relevant, hand-picked product videos at scale. Videos like reviews, presentations, comparisons, unboxing, how-to, hands-on, etc. 

Product video content helps to increase conversions, maximise time spent on site, and overall give consumers rich information.

Pricing:

  • Contact sales for more information

Pros:

  • Great customer support
  • Easy to implement
  • Access to statistics
  • Reduces bounce rates

Cons:

If there is a very specific product, it is hard to find a video for it.

8. MemberStack 

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Memberstack is a membership integration that runs on your website. It integrates with your website design to match your branding. You can create members-only websites, dashboards, web apps, and intranets. You can also monetize your website by having paid membership and membership levels.

Pricing:

  • Free trial
  • Basic - $25/month
  • Professional - $35/month
  • Established - contact sales for more information

Pros:

  • Ready-made templates
  • Unlimited free trial
  • Allows customers to pay with Klarna and Apple Pay
  • Zapier integration

Cons:

  • No Shopify integration
  • Requires some knowledge of React

9. Podia 

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Podia is a versatile internet marketing platform. You can use it as a digital storefront for online courses, digital downloads, paid webinars and membership sites. It is also possible to build online courses or sell coaching with Podia.

Pricing:

  • Free
  • Mover - $39/month
  • Shaker - $89/month
  • Earthquaker - $199/month

Pros:

  • Free to a limited extent
  • No coding required
  • Customer service is available 7 days a week
  • User-friendly

Cons:

  • Narrow analytics are available, not possible to track conversions

10. Dotdigital

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Dotdigital is a Software-as-a-Service (SaaS) marketing platform that enables companies to create, test and send data-driven automated campaigns. The world's first carbon-neutral marketing automation platform helps you to control your data, campaigns and APIs from one place.

Pricing:

  • A free trial exists, contact sales for more information

Pros:

  • Live-chat feature
  • Has various integrations to e-Commerce platforms
  • Efficient customer service
  • Creative templates

Cons:

  • Chat-function underdeveloped

So, which one fits your needs?

Deciding what is the best solution for your business can be quite overwhelming. Hope this list helped you decide which one is the best fit for your e-commerce company.

If wish to hear more about giosg and what we can do to help you grow your business, request a demo today

eCommerce