giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

How to Get Your eCommerce Site Ready for Black Friday 2020

Posted by Nea Bjorkqvist, on 4 November, 2020

With two of the biggest shopping days looming, we decided to take a look at last years data and combine all our best tips on how to prepare for Black Friday and Cyber Monday this year. Much like most ...

How to Use Gamification to Create a Halloween Marketing Campaign

Posted by Chrystal Giam, on 29 October, 2020

The peak season kicks off this weekend with Halloween and it's one of those holidays that marketers just die for. It's the perfect opportunity to gamify your marketing campaigns and grab your customer...

Lead Capture Best Practice: High-converting Tactics for your Website

Posted by giosg.com, on 15 January, 2021

Marketers work hard to drive traffic to their website, from SEO to PPC ads and social media campaigns. But the real challenge begins after visitors land on your website, when it’s time to capture and ...

5 Tips to Convert More Leads with Multistep Forms

Posted by Nea Bjorkqvist, on 26 October, 2020

It’s no secret that the more fields you have, the higher your form abandonment rate. In fact, 81% of people abandon online forms after starting to fill it out.  So what can marketers do to optimise th...

How to Use Chatbots for Lead Generation

Posted by Henok Hayle, on 26 October, 2020

Fellow marketers, small business owners, entrepreneurs and to whom it may concern, our professional day-to-day lives are designated to the great search of the ultimate lead generation strategy. That’s...

8 Ways to Optimise Lead Capture Forms for Accessibility [Checklist]

Posted by Nea Bjorkqvist, on 13 January, 2021

Web accessibility is about ensuring everyone and anyone, regardless of disability can seamlessly interact and navigate online. And as more services move online, the focus on making websites and applic...

How to convert more B2B leads on your website [5 tips]

Posted by Nea Bjorkqvist, on 26 October, 2020

Improving lead generation will help your sales build their pipeline and ultimately close more sales. This is a no brainer, right? But 63% of marketers say that lead generation is their biggest challen...

4 ways to maximise customer service efficiency

Posted by Nea Bjorkqvist, on 10 December, 2020

Efficiency is often seen as a challenge or even an obstacle when it comes to increasing customer satisfaction.  In fact, the reality is quite the opposite - efficiency can truly support customer loyal...

What is Conversational Commerce and How to Use it?

Posted by Nea Bjorkqvist, on 23 September, 2020

From chatbots that provide product recommendations, to ordering via home voice assistants - conversational commerce comes in many forms. At the end of the day, it’s really about convenience, personali...