giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

What is Social Commerce? Why Your Business Should Consider it

Posted by Edu Lehtinen, on 22 March, 2022

Social media platforms are constantly evolving to remain enticing and engaging for the casual user as well as brands.

8 eCommerce Marketing Tips to Drive More Sales on Your Website

Posted by Taryn Maunumäki, on 15 May, 2022

Props to the eCommerce marketers, we know how hard it is to stand out in a crowded industry.

Bonti Strengthens its e-Commerce with giosg's Interactive Quiz

Posted by Sofia Correnti, on 16 February, 2022

Bonti, a Swedish company and royal court supplier that sells prams and baby items, has discovered a great way to sell their products via interactive quizzes with giosg. Giosg is the leading tech and s...

6 Ways The Lack of Personalised Customer Service Hurts Your Business

Posted by Kinga Edwards, on 31 March, 2022

Have you ever walked into a store and had the salesperson ignore you? Or perhaps you've approached a shop assistant to ask a question about a product and they didn’t seem keen on helping you out at al...

Need for Speed: Key Speed to Lead Statistics Car Dealers Should Know

Posted by Jade Ventoniemi, on 11 March, 2022

Speed to lead directly determines the success of your online car dealership. That's why we've conducted an original study to share the average speed to lead practices in the automotive industry today....

7 Marketing Automation Ideas for Your eCommerce Site

Posted by Adelina Karpenkova, on 5 April, 2022

How many visitors land on your site every day? A thousand? A few hundred thousand? With an average conversion rate of an eCommerce site of 2.3%, you inevitably lose 97.7% of visitors. But you don’t ha...

Creative Multi-Step Form Examples for Different Industries

Posted by Taryn Maunumäki, on 10 February, 2022

Need some inspiration when using online form builders? In this article, we'll share creative multi-step form examples that help increase lead generation on your website. 

What is an AI Chatbot? Here's what you should know (+ infographic)

Posted by Jade Ventoniemi, on 19 May, 2022

What is an AI Chatbot? Is it the same thing as the average chatbot?  Artificial intelligence is here for the long haul and is making leaps and bounds on how it can optimise business processes.

Smart Commerce 2022: Rising Trends and Tips for eCommerce Businesses

Posted by, on 28 January, 2022

Does Business Insight Group start any of their events without a DJ warming up the crowd tuning in from the chilly Nordics?