giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

18 Best Chatbot Builders in 2024

Posted by, on 16 February, 2024

Ready to cut your research in half by finding all the best chatbot builders in one place? Look no further than up and down this page. You may be wondering why you need a list of the best chatbot build...

How Proactive Online Engagement Can Increase Sales for B2B Companies

Posted by Linda Kullas, on 2 February, 2024

For business owners, faster lead generation, efficiency, and saving both time and money should sound interesting, right? Many people associate live chat with the B2C sector and eCommerce - you know, t...

9 Best Enterprise Chatbot Platforms in 2024

Posted by Nea Mikkola, on 22 February, 2024

Having an efficient enterprise bot is essential for any company looking to stay ahead of the curve. These conversational AI platforms are not just about answering FAQs - they're about providing person...

7 Marketing Automation Ideas for Your eCommerce Site

Posted by Adelina Karpenkova, on 29 January, 2024

How many visitors land on your site every day? A thousand? A few hundred thousand? With an average conversion rate of an eCommerce site of 2.3%, you inevitably lose 97.7% of visitors. But you don’t ha...

12 Ecommerce Sales Strategies to Boost Your Peak Season Sales

Posted by Jade Ventoniemi, on 22 February, 2024

Consumers are expecting more and more hassle-free, convenient shopping experiences. Retailers are under more pressure to improve their eCommerce sales strategy and achieve good results, especially dur...

What is an AI Chatbot? Here's Everything You Need to Know

Posted by Jade Ventoniemi, on 22 February, 2024

Artificial intelligence (AI) is here for the long haul and is making leaps and bounds in how it can optimize business processes. You never know, AI chatbots could be the next solution to make you go, ...

10 Best Customer Experience Podcasts in 2024

Posted by Daniel Paul, on 25 January, 2024

Do you like to hear personal anecdotes with a side of witty commentary? Or maybe you prefer discussions about the day-to-day challenges and wins of the customer experience world?

3 Ways to Improve Your Digital Customer Experience (+ with Examples)

Posted by Nea Mikkola, on 16 February, 2024

In 2024, it can be difficult to attract new customers if you're not focused on great digital customer experiences. 44% of consumers say that nothing excuses a poor customer experience. Not even if it’...

5 Best eDetailing Software in 2024

Posted by Nea Mikkola, on 19 January, 2024

Are you familiar with edetailing software? If not, it's time to get in the know. Edetailing is changing the pharmaceutical industry and revolutionizing the way you educate and engage healthcare profes...