giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

Generative AI for Businesses – Q&A With an AI Expert (FAQs, Applications and Future Trends)

Posted by Nea Mikkola, on 11 April, 2024

The "AI revolution" is shaking things up more than the name suggests. From cooking up new data to coming up with solutions we haven't even thought of yet.

9 Best Enterprise Chatbot Platforms in 2024

Posted by Nea Mikkola, on 29 February, 2024

Having an efficient enterprise bot is essential for any company looking to stay ahead of the curve. These conversational AI platforms are not just about answering FAQs - they're about providing person...

Improving Digital Customer Experience: Best Practices and Examples

Posted by Nea Mikkola, on 11 April, 2024

44% of consumers say that nothing excuses a poor customer experience. Not even if it’s a brand they like.

5 Best eDetailing Software in 2024

Posted by Nea Mikkola, on 19 January, 2024

Are you familiar with edetailing software? If not, it's time to get in the know. Edetailing is changing the pharmaceutical industry and revolutionizing the way you educate and engage healthcare profes...

4 Enterprise Chatbot Use Cases to Boost Your Efficiency and CX

Posted by Nea Mikkola, on 14 March, 2024

Chatbots are dominating the tech landscape – and for good reason. They have proven to be valuable tools for businesses and customers, helping to streamline operations and improve customer experiences....

What You Need to Know to Boost Engagement with eDetailing

Posted by Nea Mikkola, on 5 January, 2024

Many pharma reps and marketers are well-versed in managing face-to-face interactions. But what about virtual engagement or eDetailing? Although physical interactions still definitely hold their place ...

4 Key Trends Driving Pharma Digital Marketing in 2024

Posted by Nea Mikkola, on 28 February, 2024

In the pharmaceutical industry, things are changing rapidly. And these transformations are a further affirmation of the transformative potential that digital marketing holds in this industry. 90% of p...

Here's What You Need to Know About Omnichannel HCP Engagement in 2024

Posted by Nea Mikkola, on 5 December, 2023

Effectively engaging healthcare professionals (HCPs) requires a comprehensive approach that continues throughout communication channels. This is why, 98% of pharmaceutical executives emphasize the imp...

Navigating the Digital Landscape: Virtual Engagement in Pharma

Posted by Nea Mikkola, on 21 March, 2024

Virtual engagement has become a game-changer in the pharmaceutical industry. It's a way for companies to connect with healthcare professionals (HCPs) in a more efficient way than ever using technology...