giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

Don't Make These 5 Live Video Shopping Mistakes

Posted by Jade Ventoniemi, on 20 December, 2021

Live video shopping is a rising trend for digital-savvy retailers and those in the eCommerce industry. 

How to Sell More Cars Online with Live Video

Posted by Jade Ventoniemi, on 14 February, 2022

Have you noticed that car buyers are at a bit of a crossroad when it comes to how they want to buy a new car?

What is Phygital? Here are 4 Spot-On Industry Examples

Posted by Jade Ventoniemi, on 31 March, 2022

Phygital. A word that doesn’t quite roll off the tongue, but nonetheless a buzzword rapidly making its way into every marketing and customer experience discussion. 

Giosg at B2B Marketing Expo 2021: Interactive Content for the Win

Posted by Jade Ventoniemi, on 22 November, 2021

At the 2021 B2B Marketing Expo at ExCeL London, you could find a diverse group of industry professionals searching for a myriad of things.

The Best Way to Collect First-Party Data: Interactive Content

Posted by Jade Ventoniemi, on 20 May, 2022

Third-party cookies used to be marketers’ secret weapon to targeted advertising and retargeting. So, what are you to do when the premise of third party cookies is on the brink of extinction? It’s time...

The Best Way to Use Live Chat for Car Dealerships (with Case Examples)

Posted by Jade Ventoniemi, on 29 October, 2021

Consumers aren’t quite hitting the brakes on online car buying just yet.  The “new normal” for the automotive industry is that potential car buyers are less willing to interact with sellers in-person ...

What is Live Chat Software?

Posted by Jade Ventoniemi, on 21 February, 2022

Contrary to popular belief, live chat software does much more than just resolve customer problems. Live chat software makes it possible to convert more website visitors into sales also.  In fact, 79% ...

4 Ways Interactive Forms Improve Conversion Rates: Become a Form Wiz

Posted by Jade Ventoniemi, on 5 April, 2022

It's no secret, interactive forms are one of the best ways to increase your form field conversion rates. They allow you to get more information about your visitors and provide them with an engaging ex...

Easy-to-Use Chatbot Templates to Try on Your Website

Posted by Jade Ventoniemi, on 4 April, 2022

So you may have realised your company needs a chatbot on its website. Traffic is coming into your website no problem, but you notice that you need some assistance with decreasing bounce rate, increasi...