giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

If Insurance’s first six months with AI-powered chatbot Emma [Infographic]

Posted by giosg.com, on 2 October, 2017

The hype around AI applications that is about to swipe through industries and the customer service function, in particular, is enormous, but so far we've seen little real-life experiences how the chat...

UK Real Estate Online Engagement Study 

Posted by giosg.com, on 10 April, 2018

These days, most house hunters browse for properties online, and they expect to get a response from property companies around the clock, not just during office hours. We work with some of the real est...

Creating a high-performing relationship between a financial giant and a tech firm [Video]

Posted by giosg.com, on 21 September, 2017

In today's digital age customers expect to receive top-of-the-line service and user experience when and where they want it. This puts companies under pressure to find new ways to impress customers and...

How UK property giant Connells Group created a new revenue stream from its websites [Case Study]

Posted by giosg.com, on 27 September, 2017

In 2015, Connells Group, one of the UK’s largest real estate groups – operating across a number of well-known UK estate agency brands, was looking for new ways to drive revenue from its websites. Thei...

Banks no longer have to compromise between security and effective online tools

Posted by giosg.com, on 16 February, 2018

Digitalization has reshaped the way financial services are structured, marketed and  provided. Customers today want personalized, flexible service regardless of when, how and where they want to bank. ...

[How to] create a Lead Call to people abandoning your form

Posted by giosg.com, on 25 October, 2016

If you have a live chat on your site and your site's goal is to get leads through forms (like the one on your 'Contact us' -page), you are probably already using behavioral Rules to initiate a chat co...

[How to] use a coupon discount code to push hesitant visitors into purchase

Posted by giosg.com, on 20 July, 2016

In our previous blog posts (here  and here), we gave you hands-on instructions on how to create rules and how to do A/B testing. This time we are going to show you how to create a pop-up discount code...

[How-to] perform A/B testing on your website

Posted by giosg.com, on 7 July, 2016

In a previous blog post (here), we gave you hands-on instructions on how to create rules. This time we are going to show you how to perform A/B testing for rules to compare two versions against each o...

[How-to] Increase conversion rate by reminding of a free shipping

Posted by giosg.com, on 21 June, 2016

One of the top most cited reasons for not purchasing online is the cost of shipping. Customers see shipping costs as the number one barrier to buying, and the situation is made even worst if there is ...