giosg Guides

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The Best Practice Guide to Lead Capture

Marketers work hard to drive traffic to their website.  But the real challenge begins after visitors land on your website, when it’s time to capture and convert. That's why we've gathered the top high...

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The How-to Guide for Customer Service Efficiency

Providing excellent customer service online has become a key differentiator for businesses today. It's no longer a "nice to have" but necessary in order to meet customer expectations, provide more val...

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10 tips for eCommerce Peak Season Success

With retailers forced to move online, consumers’ buying habits have shifted faster than ever before. The pressure is on for eTailers to optimise their eCommerce store for the fast approaching holiday ...

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How to Improve your Customer Experience?

A positive customer experience can help businesses both acquire new customers and nurture existing customers. So what can businesses do to improve their customer experience?

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Interactive Content - A Quick Guide to Getting Started

There’s no escaping it, interactive content is everywhere and for good reason! Providing engaging content throughout the buyer journey can help both retain and acquire customers. But as a marketer, th...

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Lead Capture Form Accessibility Checklist

As more services move online, the focus on making websites and applications accessible  is more important than ever before. It's all about making sure that everyone and anyone, regardless of disabilit...

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Demystifying Artificial Intelligence

Wondering what AI really means? How it is being used? How can you apply it to your business? In this guide, we aim to demystify AI, firstly covering the current landscape including customer fears and ...

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Three ideas to get started with virtual branches

Improve customer experience by integrating professional financial advice seamlessly with the purchase journey taking place on the hosting partner's website. Download guide to read everything about vir...

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eCommerce: How to Crush Peak Season Pain Points

Often the biggest pain point for eCommerce businesses isn’t just acquiring new customers - it’s avoiding cart abandonment, understanding how to stop it and the reasons behind it. During holiday season...

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Machine Learning for Conversion Optimisation

Many companies experience the same problem most online retailers do - conversion rates in online stores are typically only at 1-3%. At giosg, we've addressed this issue by creating an uplift machine l...

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