---
title: Blog | giosg | AI
description: AI | Get best practices and expert insight into conversational marketing, inbound lead generation and customer engagement in our blog.
---

[![Giosg](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/giosg-navbar_logo.svg) ](https://www.giosg.com/en)

- [**](https://www.giosg.com/)
- Platform
  
  ##### Featured products
  
    - [Web Personalization](https://www.giosg.com/en/web-personalization)
    - [AI Assistants](https://www.giosg.com/en/ai-agent)
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  ##### Industry solutions
  
    - [Automotive](https://www.giosg.com/en/industries/automotive)
    - [Car dealerships](https://www.giosg.com/en/industries/car-dealerships)
    - [eCommerce](https://www.giosg.com/en/en/industries/retail)
    - [Pharmaceutical](https://www.giosg.com/en/industries/pharmaceutical)
    - [Telecommunications](https://www.giosg.com/en/industries/telecommunications)
  
  
  ##### Use cases
  
    - [Customer service](https://www.giosg.com/en/solutions/customer-service)
    - [Digital sales](https://www.giosg.com/en/solutions/sales)
    - [Lead generation](https://www.giosg.com/en/solutions/lead-generation)
    - [Live Shopping](https://www.giosg.com/en/live-video-shopping)
  
  
  ##### Integrations
  
    - [All integrations](https://www.giosg.com/en/integrations)
- [Customer stories](https://www.giosg.com/customer-success-stories)
- [Pricing](https://www.giosg.com/en/pricing)
- Resources
  
    - [Blogs](https://www.giosg.com/blog)
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- Company
  
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Platform

##### Featured products

- [Web Personalization](https://www.giosg.com/en/web-personalization)
- [AI Assistants](https://www.giosg.com/en/ai-agent)
- [Live Chat](https://www.giosg.com/en/products/live-chat)
- [Button Chatbot](https://www.giosg.com/en/products/chatbots)
- [Video Bot](https://www.giosg.com/en/video-bot)

##### Industry solutions

- [Automotive](https://www.giosg.com/en/industries/automotive)
- [Car dealerships](https://www.giosg.com/en/industries/car-dealerships)
- [eCommerce](https://www.giosg.com/en/en/industries/retail)
- [Pharmaceutical](https://www.giosg.com/en/industries/pharmaceutical)
- [Telecommunications](https://www.giosg.com/en/industries/telecommunications)

##### Use cases

- [Customer service](https://www.giosg.com/en/solutions/customer-service)
- [Digital sales](https://www.giosg.com/en/solutions/sales)
- [Lead generation](https://www.giosg.com/en/solutions/lead-generation)
- [Live Shopping](https://www.giosg.com/en/live-video-shopping)

##### Integrations

- [All integrations](https://www.giosg.com/en/integrations)

[Customer stories](https://www.giosg.com/customer-success-stories)

[Pricing](https://www.giosg.com/en/pricing)

Resources

- [Blogs](https://www.giosg.com/blog)
- [Guides](https://www.giosg.com/en/guides)
- [Events](https://www.giosg.com/events)
- [Customer Stories](https://www.giosg.com/customer-success-stories)
- [Podcast](https://www.giosg.com/podcast)

Company

- [Our story](https://www.giosg.com/en/company)
- [Partners](https://www.giosg.com/en/partner-directory)
- [Careers](https://careers.giosg.com/)
- [Newsroom](https://www.giosg.com/en/newsroom)
- [Security](https://www.giosg.com/en/security)

[Request demo](https://www.giosg.com/accelerate-your-sales)

[![English](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/united-kingdom.svg)](https://www.giosg.com/)

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[![Finnish](https://www.giosg.com/hubfs/Giosg%202020/Multimedia/finland.svg)](https://www.giosg.com/fi/blogi)

# giosg Blog

 Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

[![Generative AI for Businesses – Q&A With an AI Expert (FAQs, Applications and Future Trends)](https://www.giosg.com/hubfs/blog%20preview%20image%20%284%29.jpg) ](https://www.giosg.com/blog/generative-ai)

#### [Generative AI for Businesses – Q&A With an AI Expert (FAQs, Applications and Future Trends)](https://www.giosg.com/blog/generative-ai)

 Posted by [Nea Mikkola](https://www.giosg.com/blog/author/nea-mikkola), on 15 April, 2024

 The "AI revolution" is shaking things up more than the name suggests. From cooking up new data to coming up with solutions we haven't even thought of yet.

[Continue reading](https://www.giosg.com/blog/generative-ai)

[![20 Best AI Chatbot Platforms for 2024](https://www.giosg.com/hubfs/Guides%202020/Pillar%20pages/21%20Best%20AI%20chatbot%20platforms/1021-guide_pillar-best_ai_chatbot_platform-main.jpg) ](https://www.giosg.com/blog/ai-chatbot)

#### [20 Best AI Chatbot Platforms for 2024](https://www.giosg.com/blog/ai-chatbot)

 Posted by [giosg.com](https://www.giosg.com/blog/author/giosg-com), on 1 March, 2024

 Utilizing an AI chatbot platform on your website or app can open up a direct line of communication with your customers while achieving: more efficient customer support increased customer satisfaction ...

[Continue reading](https://www.giosg.com/blog/ai-chatbot)

[![5 Ways AI is Transforming E-Commerce in 2024](https://www.giosg.com/hubfs/Untitled%20%281300%20%C3%97%20650px%29%20%288%29.png) ](https://www.giosg.com/blog/ai-in-ecommerce)

#### [5 Ways AI is Transforming E-Commerce in 2024](https://www.giosg.com/blog/ai-in-ecommerce)

 Posted by [Marcos Isaias](https://www.giosg.com/blog/author/marcos-isaias), on 18 April, 2024

 If you're an e-commerce business owner, there's a good chance you've heard of artificial intelligence (AI). You may have even considered using AI to help run your business. But what exactly is AI, and...

[Continue reading](https://www.giosg.com/blog/ai-in-ecommerce)

[![How to Increase eCommerce Conversion Rate with Machine Learning](https://www.giosg.com/hubfs/Website%202019/Blog/how_to_increase_conversion_rate_with_simple-real-time_analytics_and_machine_learning.png) ](https://www.giosg.com/blog/how-to-increase-conversion-rate-real-time-analytics-machine-learning-tools)

#### [How to Increase eCommerce Conversion Rate with Machine Learning](https://www.giosg.com/blog/how-to-increase-conversion-rate-real-time-analytics-machine-learning-tools)

 Posted by [Kimi Tiinus](https://www.giosg.com/blog/author/kimi-tiinus), on 22 September, 2022

 Are you interrupting your online visitors - or are you leaving them hanging? Most industries working with large amounts of data have already recognized the value of AI and machine learning technology.

[Continue reading](https://www.giosg.com/blog/how-to-increase-conversion-rate-real-time-analytics-machine-learning-tools)

[![AI Trends of 2023 and Beyond](https://www.giosg.com/hubfs/Website%202019/Blog/ai_trends_of_2019_and_beyond.png) ](https://www.giosg.com/blog/ai-trends-of-2019-and-beyond)

#### [AI Trends of 2023 and Beyond](https://www.giosg.com/blog/ai-trends-of-2019-and-beyond)

 Posted by [Kimi Tiinus](https://www.giosg.com/blog/author/kimi-tiinus), on 31 August, 2023

 AI has not yet reached the point of being a mainstream phenomenon and still needs a fair bit of elaboration, but it's certainly getting there. When that time comes, companies will need to be ready to ...

[Continue reading](https://www.giosg.com/blog/ai-trends-of-2019-and-beyond)

[![5 impressive AI applications in use today](https://www.giosg.com/hubfs/blog_pic_ai-applications.png) ](https://www.giosg.com/blog/ai-used-by-different-industries)

#### [5 impressive AI applications in use today](https://www.giosg.com/blog/ai-used-by-different-industries)

 Posted by [Nea Bjorkqvist](https://www.giosg.com/blog/author/nea-bjorkqvist), on 4 February, 2022

 AI is being used in so many impressive, creative and beneficial ways across pretty much every sector out there. The common denominator, regardless of industry, is that AI often works behind-the-scenes...

[Continue reading](https://www.giosg.com/blog/ai-used-by-different-industries)

[![Will Chatbots Replace Human Jobs and How Far Should Self-Service Go?](https://www.giosg.com/hubfs/blog_pic_ai-human-jobs.png) ](https://www.giosg.com/blog/will-ai-powered-chat-or-chatbots-replace-human-jobs-and-how-far-should-self-service-go)

#### [Will Chatbots Replace Human Jobs and How Far Should Self-Service Go?](https://www.giosg.com/blog/will-ai-powered-chat-or-chatbots-replace-human-jobs-and-how-far-should-self-service-go)

 Posted by [Niklas Vernersson](https://www.giosg.com/blog/author/niklas-vernersson), on 23 February, 2021

 The term artificial intelligence (AI) was first introduced a while back in 1956 by John McCarthy known as “the father of AI”. Since then, and especially in the 21st century, discussions have generally...

[Continue reading](https://www.giosg.com/blog/will-ai-powered-chat-or-chatbots-replace-human-jobs-and-how-far-should-self-service-go)

[![How to get started with AI – as told by our AI expert](https://www.giosg.com/hubfs/blog_pic_start-with-AI.png) ](https://www.giosg.com/blog/how-to-get-started-with-ai-as-told-by-our-ai-expert)

#### [How to get started with AI – as told by our AI expert](https://www.giosg.com/blog/how-to-get-started-with-ai-as-told-by-our-ai-expert)

 Posted by [Kimi Tiinus](https://www.giosg.com/blog/author/kimi-tiinus), on 20 February, 2024

 “It's so simple and easy to use, it requires no IT or implementations to your systems, and when you think about a basic marketing budget - it costs mere pennies.” - Minsu Rauramo on AI at giosg We con...

[Continue reading](https://www.giosg.com/blog/how-to-get-started-with-ai-as-told-by-our-ai-expert)

[![How to use AI and Website Design to reduce your website’s bounce rate](https://www.giosg.com/hubfs/blog_pic_ai-and-website-design.png) ](https://www.giosg.com/blog/when-ai-met-website-design-pairing-up-concepts-to-reduce-your-websites-bounce-rate)

#### [How to use AI and Website Design to reduce your website’s bounce rate](https://www.giosg.com/blog/when-ai-met-website-design-pairing-up-concepts-to-reduce-your-websites-bounce-rate)

 Posted by [Kimi Tiinus](https://www.giosg.com/blog/author/kimi-tiinus), on 20 March, 2023

 Right now, you probably have a bunch of different tabs open on your computer or your phone. If you’re searching for specific information, you probably go to the browser bar rather than reading through...

[Continue reading](https://www.giosg.com/blog/when-ai-met-website-design-pairing-up-concepts-to-reduce-your-websites-bounce-rate)

[All posts](https://www.giosg.com/blog/all) [Next**](https://www.giosg.com/blog/topic/ai/page/2)

- ##### Featured Products
- [Live Chat](https://www.giosg.com/en/products/live-chat)
- [AI Assistants](https://www.giosg.com/en/ai-assistants)
- [Chatbots](https://www.giosg.com/en/products/chatbots)
- [Pop-ups](https://www.giosg.com/en/features/pop-up-builder)
- [Interaction Builder](https://www.giosg.com/en/interaction-builder)
- [One-to-one Video](https://www.giosg.com/en/live-video-shopping/one-to-one)
- [Shoppable Video](https://www.giosg.com/en/shoppable-video)
- [Lead Generation Bots](https://www.giosg.com/en/products/lead-generation-bots)
- [Multi-step Forms](https://www.giosg.com/en/products/multi-step-form)

- ##### Integrations
- [All integrations](https://www.giosg.com/integrations)

- ##### Industry solutions
- [Automotive](https://www.giosg.com/en/industries/automotive)
- [Car Dealerships](https://www.giosg.com/en/industries/car-dealerships)
- [E-Commerce](https://www.giosg.com/en/industries/retail)
- [Pharmaceutical](https://www.giosg.com/en/hcp-engagement)
- [Pharmacy](https://www.giosg.com/en/industries/pharmacy)
- [Real Estate](https://www.giosg.com/en/industries/real-estate)
- [Telecommunications](https://www.giosg.com/en/industries/telecommunications)

- ##### Use cases
- [Customer Service](https://www.giosg.com/en/solutions/customer-service)
- [Digital Sales](https://www.giosg.com/en/solutions/sales)
- [Lead Generation](https://www.giosg.com/en/solutions/lead-generation)
- [Live Shopping](https://www.giosg.com/en/live-video-shopping)
- [HCP Engagement](https://www.giosg.com/en/hcp-engagement)

- ##### Resources
- [Blog](https://www.giosg.com/blog)
- [Guides](https://www.giosg.com/en/guides)
- [Events](https://www.giosg.com/events)
- [Customer Stories](https://www.giosg.com/customer-success-stories)

- ##### Support
- [Help Centre](https://support.giosg.com/knowledge)
- [Giosg for Developers](https://docs.giosg.com/)

- ##### Company
- [Our Story](https://www.giosg.com/en/company)
- [Partners](https://www.giosg.com/en/partners)
- [Careers](https://careers.giosg.com/)
- [Newsroom](https://www.giosg.com/en/newsroom)
- [Data Security](https://www.giosg.com/en/security)
- [Contact & Billing](https://www.giosg.com/contact-and-billing)
- [Terms of Service](https://www.giosg.com/terms-of-service)
- [Privacy Policy](https://www.giosg.com/privacy-policy)

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