giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

How AI solved one of the most pressing daily needs: Coffee supply

Posted by Päivi Harju, on 8 March, 2021

Finland has been ranked number one among the countries that drink most coffee, and our Helsinki office is no exception. Our office practically runs on coffee and we take it very seriously. We brew a l...

How do chatbots work? We got a chatbot developer to answer [Interview]

Posted by Petri Vilpponen, on 2 March, 2021

We sat down with a developer to get answers to some of the most common questions that we get from customers about chatbots. Here's what we found out!

Why the chatbot hype will pay off this time

Posted by Petri Vilpponen, on 21 January, 2021

Computer-controlled bots who can communicate with customers. That has been the dream of customer service professionals for quite a while now. Corporate giants have been testing them since the last dec...