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    giosg Blog

    Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

    Will Chatbots Replace Human Jobs and How Far Should Self-Service Go?

    Will Chatbots Replace Human Jobs and How Far Should Self-Service Go?

    Posted by Niklas Vernersson, on 23 February, 2021

    The term artificial intelligence (AI) was first introduced a while back in 1956 by John McCarthy known as “the father of AI”. Since then, and especially in the 21st century, discussions have generally...

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