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    giosg Blog

    Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

    Livestream Shopping: 4 Reasons Why You Should Not Miss This Trend

    Livestream Shopping: 4 Reasons Why You Should Not Miss This Trend

    Posted by Nea Mikkola, on 8 December, 2023

    In today’s world, there are many ways to shop. You can go to a physical store, a website, or even something in between like joining a livestream shopping event. Livestream shopping is one of the most ...

    14 Must-Have eCommerce Solutions to Scale Your Business

    14 Must-Have eCommerce Solutions to Scale Your Business

    Posted by Pratik Shinde, on 26 February, 2024

    Globally, eCommerce sales are expected to account for 20.8% of retail sales in 2023. This number clearly shows how eCommerce is taking over and becoming a more important part of global commerce.

    7 Fresh Ways to Increase Customer Retention for eCommerce

    7 Fresh Ways to Increase Customer Retention for eCommerce

    Posted by Burkhard Berger, on 22 September, 2023

    Attracting new customers is one thing, but ensuring they will return and continue to purchase more of your products is another. So, what's the best way to improve customer retention in your eCommerce ...

    How to create a customer service strategy for personalized customer service

    How to create a customer service strategy for personalized customer service

    Posted by Filip Nikoloski, on 24 May, 2023

    In today's world, there's a heavy emphasis on how you deal with your clients and make them feel cared for. Given the immense influence of growing digital channels of communication, it is a must to kee...

    5 Ways to Use Live Chat for Sales and Increase Your Conversions

    5 Ways to Use Live Chat for Sales and Increase Your Conversions

    Posted by Stevie Carpenter, on 15 February, 2024

    Live chat is no longer just a channel for delivering quick customer support. With the help of AI, a live chat for sales can capture high-quality leads, engage customers at critical touchpoints, and bo...

    7 Proven Ecommerce Conversion Rate Optimization Tips to Drive Sales

    7 Proven Ecommerce Conversion Rate Optimization Tips to Drive Sales

    Posted by Marcos Isaias, on 4 December, 2023

    Do you want a quick hack to increase website conversion rates?

    The Importance of Lead Qualification in the Sales Pipeline

    The Importance of Lead Qualification in the Sales Pipeline

    Posted by Dan Martin, on 12 October, 2023

    The sales process can be notoriously challenging. It involves constantly prospecting for new leads, determining the best way to reach out to them, and working to build relationships. It can be tough t...

    AI Chatbot vs Rule-based Chatbot: Which is the Smarter Choice for Your Business?

    AI Chatbot vs Rule-based Chatbot: Which is the Smarter Choice for Your Business?

    Posted by Ida Sundstedt, on 19 December, 2023

    It has hardly escaped anyone that artificial intelligence, or as it is shortened; AI, is a buzzword right now. There is a lot of information on the subject, and we have become accustomed to headlines ...

    Tips for Creating a Successful Omnichannel eCommerce Strategy

    Tips for Creating a Successful Omnichannel eCommerce Strategy

    Posted by Josef Mohamed, on 29 January, 2024

    With the rise of eCommerce, providing customers with an omnichannel experience is becoming more and more important for businesses. According to recent studies, it's no surprise that 73% of customers p...

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