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    giosg Blog

    Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

    Tips for Creating a Successful Omnichannel eCommerce Strategy

    Tips for Creating a Successful Omnichannel eCommerce Strategy

    Posted by Josef Mohamed, on 29 January, 2024

    With the rise of eCommerce, providing customers with an omnichannel experience is becoming more and more important for businesses. According to recent studies, it's no surprise that 73% of customers p...

    The Benefits of Upselling and Cross-selling: 6 Techniques to Succeed

    The Benefits of Upselling and Cross-selling: 6 Techniques to Succeed

    Posted by Anna McKenzie, on 2 February, 2024

    With the evolution of modern markets and customer trends, upselling and cross-selling have picked up steam among retailers looking to hold on to existing customers while attracting new clientele.

    6 Post-purchase strategies to secure customer loyalty

    6 Post-purchase strategies to secure customer loyalty

    Posted by Austin Guanzon, on 3 October, 2023

    So, you made a sale. Congrats! What you have to think about next is how to boost the post-purchase experience. Why? Because this will drive customer loyalty. Why's this important?

    Leveraging Omnichannel Communication for Customer Support

    Leveraging Omnichannel Communication for Customer Support

    Posted by Chris Hardy, on 22 February, 2024

    For many businesses, providing customers with excellent support is key to achieving long-term success.

    9 Website optimization trends for better customer retention

    9 Website optimization trends for better customer retention

    Posted by Wasim Charoliya, on 19 April, 2024

    The digital age has made it essential for businesses to maintain competitiveness and attract and retain customers by having a well-optimized website. Web optimization can be done in many ways.

    Digital HCP Engagement: A Comprehensive Guide for Pharma Professionals

    Digital HCP Engagement: A Comprehensive Guide for Pharma Professionals

    Posted by Nea Mikkola, on 27 October, 2023

    Healthcare professionals (HCPs) are increasingly relying on technology to stay up-to-date with the latest information and resources. As a result, pharmaceutical companies need to adapt their marketing...

    How to hire a virtual assistant for your eCommerce business

    How to hire a virtual assistant for your eCommerce business

    Posted by Mackenzie Lepretre, on 27 February, 2024

    Do you feel overwhelmed with all the things you need to do to keep your eCommerce business running smoothly? Hiring a virtual assistant can help ease the workload and give you breathing room to focus ...

    7 Customer experience insights you should track for eCommerce

    7 Customer experience insights you should track for eCommerce

    Posted by Nicholas Woodward, on 16 February, 2024

    Customer experience insights tell you about how your people feel when shopping with you. A good experience can be the difference between loyalty and losing a customer to a competitor. Businesses cite ...

    How to Build an Omnichannel Sales Strategy

    How to Build an Omnichannel Sales Strategy

    Posted by Srushti Vachhrajani, on 13 February, 2024

    The consumer buying landscape has changed dramatically in recent years. With eCommerce booming, shoppers are expecting far more in terms of convenience, customer service, and creative marketing than e...

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