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Live Chat as a sales channel: Innovating through #stayhome

Posted by On-demand, on 24 June, 2020

As we all know, this spring has changed the sales environment radically. Especially online. Chat as a sales channel has been a great beneficiary of this transformation.

5 steps to improve efficiency and customer experience

Posted by On-demand, on 24 June, 2020

Take your customer experience to the next level! Every single interaction and touchpoint a customer has online with your business directly influences their experience with your brand. CX remains a top...