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How to Build a Chatbot for Lead Generation in 30 minutes

Start this year by automating a part of your website's lead generation! You can do that via efficient chatbots that are easy to build and even easier to place on your website.

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Delivering Excellent Customer Service at Scale

Supporting your customers in real-time with fast response and resolution times is music to your customers' ears. If these were accessories for your business in 2019, they have surely been crucial in t...

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Increasing Lead Quality via Live Chat and Chatbots

Digital channels need to be in order if we want our businesses to succeed. Your website is one of the most, if not the most important platform where you need to make a great impression for your visito...

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10 eCommerce Tips to Use This Peak Sales Season

With the peak sales season fast approaching, the pressure is on for e-tailers to deliver seamless shopping experiences online. But how can you keep your eCommerce platform working at peak performance ...

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Why Integrate Messaging Apps into Your Channel Mix

Consumers want instant answers and are impatient. Hence, instant messaging has become part of our everyday lives. It is the closest to face-to-face customer-brand communication you can come in the dig...

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Chatbots vs Chat: Which Conversational Tool to Use and When?

Chatbots and live chat are both efficient channels for increasing your website conversions and lead generation. In this webinar, we will discuss the differences between the two.

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Live Chat as a Sales Channel: Innovating Through #Stayhome

As we all know, this spring has changed the sales environment radically. Especially online. Chat as a sales channel has been a great beneficiary of this transformation.

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5 Steps to Improve Efficiency and Customer Experience

Take your customer experience to the next level! Every single interaction and touchpoint a customer has online with your business directly influences their experience with your brand. CX remains a top...

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