Chatbots vs Chat: Which Conversational Tool to Use and When?

By On-demand, on 18 May, 2022

giosg webinar_chat and chatbotsChatbots Vs Chat: Which conversational tool to use and when?

Chatbots and live chat are both efficient channels for increasing your website conversions and lead generation. In this webinar, we will discuss the differences between the two.

Which one you should be considering for your marketing strategy and how you could use both as a hybrid model and get the best out of both.

Join us for this webinar to learn:

    • The differences between the live chat and chatbots
    • When to chose human interaction over bots
    • Best practice examples of live chat and chatbots - the hybrid model

Tune in with Nea Björkqvist and Ari Nurmi to learn more!

Nea Björkqvist, Marketing Manager UK, giosg

Nea is the UK Marketing Manager at giosg.

Ari Nurmi, Country Director (UK), giosg

Ari is passionate about helping businesses transform the way they interact with consumers online. He has experience working in digital marketing, media intelligence and marketing automation in North America, UK and the rest of Europe. Currently, he is heading the UK Sales and Marketing operations at giosg - a software company that combines data, AI technology and human engagement.

Topics: Live Chat

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