Live Chat as a Sales Channel: Innovating Through #Stayhome

By On-demand, on 9 March, 2021


As we all know, this spring has changed the sales environment radically. Especially online. Chat as a sales channel has been a great beneficiary of this transformation.

But what are the actual statistics behind the change, how are companies utilising chat and what are best practices of using it now and going forward?

Join us for this webinar to learn:

    • How the online landscape has changed
    • How selling online has changed this spring
    • How chat skyrocketed as a sales channel
    • Insights on cases of successful chat innovations
    • How to sell via live chat
    • Hybrid sales & social distancing in fall 2020

We will show you the current state of this online environment and equip you with the tools and knowledge to leverage it.

Tune in with Ari Nurmi and Chris Lelo to learn more!

Chris Lelo, Customer Engagement Manager, giosg

Increasing sustainable conversion and aiding clients in their digital transformation is Chris’s passion. His experience spans from customer success and digital marketing to project management in various industries and markets. Currently the Customer Engagement Manager at giosg, which translates to using his passion and skillset to deliver greater value from our software and company.

Ari Nurmi, Country Director (UK), giosg

Ari is passionate about helping businesses transform the way they interact with consumers online. He has experience working in digital marketing, media intelligence and marketing automation in North America, UK and the rest of Europe. Currently, he is heading the UK Sales and Marketing operations at giosg - a software company that combines data, AI technology and human engagement.

Topics: Live Chat

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