In 2020, Staples’ corporate strategy set out to develop their digital channels. With outdated and inefficient systems that resulted in slow customer service, Staples aimed to take their eCommerce web...
Hundreds of giosg customers across the globe are already creating meaningful interactions online - find out how they have gotten amazing results!
In 2020, Staples’ corporate strategy set out to develop their digital channels. With outdated and inefficient systems that resulted in slow customer service, Staples aimed to take their eCommerce web...
Yliopiston Apteekki (The University Pharmacy) is known for providing excellent customer service and is leading the way with their digital customer service. They provide personalised professional servi...
Read Project Manager Essi Kiiveri’s story about how implementing a bot onto property portals has improved customer experience and helped generate an additional 100 leads per month.
Read the success story by Finnish Centre for Pension’s Virpi Rautiainen on how they achieved a 4+/5 live chat experience rating and how their own customer service agents are embracing the new channel....
Learn how Skanska helps their customers in real-time and doubles the number of prospective buyers reaching out to them online.
Find out how Rittal UK Ltd improved their online customer service and website navigation with giosg Live Chat and Interaction Designer.
Read YTK Marketing Manager Anne Rautu’s customer story, in her own words, on how YTK was able to improve customer experience and conversion rates by proactively delivering targeted messages to website...
VSP (Vakka-Suomen Puhelin) provides companies with telecommunication, IT and contact center services nationwide. VSP needed a reliable chat partner to add to its contact center offering, which led to ...
Moment Group offers a complete chat solution for their customers with 24/7 chat agents, Moment Makers. As a giosg resource partner, Moment Group provides the chat agents and giosg the chat platform to...