giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

How to get started with AI - as told by our AI expert

Posted by Kimi Tiinus, on 18 June, 2019

“It's so simple and easy to use, it requires no IT or implementations to your own systems, and when you think about a basic marketing budget - it costs mere pennies.” - Minsu Rauramo on AI at giosg We...

4 companies and 4 detailed examples of improved customer experience

Posted by Kimi Tiinus, on 21 February, 2020

Facts, figures and detailed insights are often lacking, when it comes to customer service. That's why we wrote this jargon-free article with 4 examples of how different companies have succeeded in pro...

When AI met Website Design - Pairing up concepts to reduce your website’s bounce rate

Posted by Kimi Tiinus, on 13 September, 2018

Right now, you probably have a bunch of different tabs open on your computer or your phone. If you’re searching for specific information, you probably go to the browser bar rather than reading through...

Why use dynamic business goal approach - in football terms

Posted by Kimi Tiinus, on 15 April, 2020

Business goals, football goals, life goals, the list goes on. Goals belong everywhere. In an online business environment goals tend to be total online visits, bounce rates, CTRs and total engagements ...

Smarketing and Customer Experience

Posted by Kimi Tiinus, on 10 September, 2018

“In the future, online meetings and discussions with the same sales representatives in different kinds of digital channels may be seen as personal as face-to-face meetings and phone calls are seen tod...

Mondays that feel like Fridays – starting the week smiling with Lyhty

Posted by Kimi Tiinus, on 18 June, 2018

On Monday morning, our crew gets greeted at work by cheerful people and delicious coffee. Later in the day, we are kept awake by an ongoing, steady flow of caffeine and smiles. Sounds good right? In o...