giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

4 companies and 4 detailed examples of improved customer experience

Posted by Kimi Tiinus, on 9 March, 2021

Facts, figures and detailed insights are often lacking, when it comes to customer service. That's why we wrote this jargon-free article with 4 examples of how different companies have succeeded in pro...

How to use AI and Website Design to reduce your website’s bounce rate

Posted by Kimi Tiinus, on 8 March, 2021

Right now, you probably have a bunch of different tabs open on your computer or your phone. If you’re searching for specific information, you probably go to the browser bar rather than reading through...

Smarketing and Customer Experience

Posted by Kimi Tiinus, on 2 March, 2021

How to deal with evolving customer demands in this new digital era? As the customer support, sales and marketing functions increasingly move to digital channels, great chatbot platforms, relevant cont...

Mondays that feel like Fridays – starting the week smiling with Lyhty

Posted by Kimi Tiinus, on 16 March, 2021

On Monday morning, our crew gets greeted at work by cheerful people and delicious coffee. Later in the day, we are kept awake by an ongoing, steady flow of caffeine and smiles. Sounds good right? In o...