giosg Podcast

Listen to our podcast and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

Shaping the future of Telecom Through AI and Customer-Centric Strategies - with Paul Prior

Our latest episode features Paul Prior, Head of Digital, Three Ireland a trailblazer in digital strategy. Globally recognized, Paul’s journey from Ireland to the international stage is inspiring. His ...

Reinventing Customer Experience in the Pharmacy Sector with Maria Yazdi

In the latest episode of the Digital Customer Experience Podcast by Giosg, host Daniel Paul delves into a profound discussion with Maria Yazdi, the Head of Customer Service at Apotek Hjärtat. Maria is...

Harnessing Digital Solutions in Pharma:  Deep Dive with Paulo Gentil

In the latest episode of the Digital Customer Experience Podcast by Giosg, host Daniel Paul engages in an enlightening conversation with Paulo Gentil, the Digital Solutions Manager at Abbvie. Paulo is...

Revolutionizing Customer Experience in Pharma -  Helge Tennø, MSD

In the latest episode of giosg's Digital Customer Experience podcast, host Daniel delves into the evolving world of customer experience with Helge Tennø, a renowned expert in the field. Tennø's insigh...

Digitally Transforming Pharmaceuticals with AI - Malin Parkler Pfizer

In a recent episode of the Digital Customer Experience podcast, we had the rare opportunity to gain insights from Malin Parkler, the dynamic leader of Pfizer Sweden. Parkler's discussion offered a dee...

Navigating Digital Transformation in Pharma: Insights from Stan Karwowski

Digital transformation in the pharmaceutical industry has a lot of challenges and opportunities. In our most recent podcast episode, Stan Karwowski, a veteran of pharma transformations, shares his exp...

Transforming Customer Experience: A Chat with Elin Melin Lundström

Today, we're diving into an enlightening conversation with Elin Melin Lundström. She is the head of e-commerce at Telia and has some profound knowledge to drop about online shopping and digital market...

Brand Promises While Customer Experience Delivers - Insights from Damian Kernahan

In this episode, our guest, Damian Kernahan,the CEO of Proto CX, offers profound insights into the distinction between customer satisfaction and the overarching customer experience.

The Power of Design in Telecom - A Deep Dive with Rick Farrell

Join us as we delve into a captivating conversation with Rick Farrell, the Founder and design partner of Thunk. As an industry luminary, Rick sheds light on the magic of design in transforming a compa...