giosg Events

Welcome to giosg events and webinars! Get the latest info on our upcoming events and watch on demand videos for free.

Video: Increasing lead quality via live chat and chatbots

Digital channels need to be in order if we want our businesses to succeed. Your website is one of the most, if not the most important platform where you need to make a great impression for your visito...

Video: Why integrate messaging apps into your channel mix

Consumers want instant answers and are impatient. Hence, instant messaging has become part of our everyday lives. It is the closest to face-to-face customer-brand communication you can come in the dig...

Video: Chatbots vs Chat: Which conversational tool to use and when?

Chatbots and live chat are both efficient channels for increasing your website conversions and lead generation.

Video: Live Chat as a sales channel: Innovating through #stayhome

As we all know, this spring has changed the sales environment radically. Especially online. Chat as a sales channel has been a great beneficiary of this transformation.

Video: 5 steps to improve efficiency and customer experience

Every single interaction and touchpoint a customer has online with your business directly influences their experience with your brand.So, it's not surprising that CX is and remains a top priority in 2...