Chatbots and live chat are both efficient channels for increasing your website conversions and lead generation.
In this webinar, we discussed the differences between the two, which one you should be considering for your marketing strategy, and show you a hybrid model for the best of both.
In this video you will learn:
- The differences between the live chat and chatbots
- When to chose human interaction over bots
- Best practice examples of live chat and chatbots - the hybrid model