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Webinar Summary: Improving Live Chat and Chatbots with AI

On the 13th of June, giosg hosted a webinar "Improving Live Chat and Chatbots with AI", focusing on the application of artificial intelligence (AI) in customer service. The 30-minute event covered var...

Almega and Giosg Build AI Chatbot to Improve Member Services

To strengthen their offering, Almega has initiated a collaboration with the SaaS company giosg. Together with Almega, giosg will develop an AI-driven chatbot with live chat to provide a faster and bet...