giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

Introduction of a Sales-Focused Webchat

Posted by Ilkka Vertanen, on 17 September, 2020

When discussing the introduction of a sales-focused webchat with our customers, the conversations revolve around five themes: sales strategy, goals, metrics, resources, and post-chat processes. I try ...

Sales Strategy lays the foundation for effective chat sales

Posted by Ilkka Vertanen, on 3 February, 2021

In the previous blog, I discussed at a general level, five considerations relevant when/how to direct salespeople online. This time, I will go deeper into the first level: Sales strategy. Sales strate...