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Webinar Summary: Improving Live Chat and Chatbots with AI

On the 13th of June, giosg hosted a webinar "Improving Live Chat and Chatbots with AI", focusing on the application of artificial intelligence (AI) in customer service. The 30-minute event covered var...

Omnichannel HCP Engagement Webinar Recap: Driving Growth in Pharma

May 11th, 2023. In this article, we share the key highlights and discussions from UBIQ Events' recent full-day virtual conference on the timely topic of omnichannel HCP engagement where industry leade...

giosg ServiceCon 2023: Unveiling the Future of Customer Service and CX

On the 19th of April 2023, we hosted our 2nd event of the year, giosg ServiceCon, at our HQ in Helsinki. In this article, we will share the key highlights and insights from giosg ServiceCon where we d...

Smart Commerce Nordic 2023: Emerging trends and top tips for eCommerce businesses

The 5th annual Smart Commerce Nordic event took place virtually on the 1st of February 2023. The day was full of truly inspiring, innovative and expert discussions. To recap, in this article, we summa...