giosg Blog

Read our blog posts and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

Live chat as a part of a successful customer journey

Posted by Emmy Sevón, on 13 September, 2018

Live chat is five times more effective than traditional customer service channels, it is easily personalised, and it can be applied at any stage of the customer journey. You might wonder how exactly t...

What is Artificial Intelligence ?

Posted by Emmy Sevón, on 11 July, 2018

A report released by the Finnish Ministry of Economic Affairs and Employment states that 15% of today’s jobs will be replaced by Artificial Intelligence (AI). At giosg, we actually think the percentag...

A digital business model that takes customer experience to the next level

Posted by Emmy Sevón, on 15 April, 2020

If you take a quick look at your online sales, what do you see? Have you got a successful digital business model generating all the leads and sales you need? Or maybe you have not yet got the results ...