Continuing from our previous webinar, we are going to take a closer look on how AI can used to improve live chat and chatbots in the telecom industry. We also share examples relevant specifically to telcos.
This year AI has become something more tangible and approachable for most of us in both our personal and business lives.
We have learned more how AI can be used to improve service efficiency and even developed whole new products utilizing generative AIs like ChatGPT. Now, we want to share our insights on how this all works in the telecom industry!
Watch this webinar to learn:
- Customer service automation today
- Choosing between different type of chatbots
- Improving live chat & AI chatbots with generative AI (with giosg's examples)
- AI changing customer service with Telcos