In 2020, Staples’ corporate strategy set out to develop their digital channels. With outdated and inefficient systems that resulted in slow customer service, Staples aimed to take their eCommerce web...
Hundreds of giosg customers across the globe are already creating meaningful interactions online - find out how they have gotten amazing results!
In 2020, Staples’ corporate strategy set out to develop their digital channels. With outdated and inefficient systems that resulted in slow customer service, Staples aimed to take their eCommerce web...
Find out how S-Bank improved its conversion rate by six times and enhanced its online service with live chat, a chatbot, and interactive pop-ups!
Read Project Manager Essi Kiiveri’s story about how implementing a bot onto property portals has improved customer experience and helped generate an additional 100 leads per month.
Read the success story by Finnish Centre for Pension’s Virpi Rautiainen on how they achieved a 4+/5 live chat experience rating and how their own customer service agents are embracing the new channel....
Learn how Skanska helps their customers in real-time and doubles the number of prospective home buyers reaching out to them online.
Find out how Rittal UK Ltd improved their online customer service and website navigation with giosg Live Chat and Interaction Builder.
Read YTK Marketing Manager Anne Rautu’s customer story, in her own words, on how YTK was able to improve customer experience and conversion rates by proactively delivering targeted messages to website...
VSP (Vakka-Suomen Puhelin) needed a reliable chat partner to add to it's contact centre offering, which led to the launch of a partnership between giosg and VSP. Two years of cooperation have resulted...
Moment Group offers a complete chat solution for their customers with 24/7 chat agents, Moment Makers. As a resource partner, giosg provides Moment Group with an efficient chat platform for their agen...