Success Stories

Hundreds of giosg customers across the globe are already creating meaningful interactions online - find out how they have gotten amazing results!

Suomalainen Kirjakauppa Launches a New Service Using a Chatbot

Learn how Suomalainen Kirjakauppa used a chatbot to launch their new audiobook and ebook service!

Staples Enhances Customer Experience

In 2020, Staples’ corporate strategy set out to develop their digital channels.  With outdated and inefficient systems that resulted in slow customer service, Staples aimed to take their eCommerce web...

S-Bank Increases Conversion Rate by 6X with Interactive Pop-ups

Find out how S-Bank improved its conversion rate by six times and enhanced its online service with live chat, a chatbot, and interactive pop-ups! 

Asuntoyhtymä Generates 300 New Leads with a Property Portal Bot

Read Project Manager Essi Kiiveri’s story about how implementing a bot onto property portals has improved customer experience and helped generate an additional 100 leads per month. 

Finnish Centre for Pensions Gets 4+ Live Chat Experience Rating

Read the success story by Finnish Centre for Pension’s Virpi Rautiainen on how they achieved a 4+/5 live chat experience rating and how their own customer service agents are embracing the new channel....

Skanska Doubles the Number of Prospective Home Buyers

Learn how Skanska helps their customers in real-time and doubles the number of prospective home buyers reaching out to them online.

Rittal Gets 10/10 for Their Chat Service

Find out how Rittal UK Ltd improved their online customer service and website navigation with giosg Live Chat and Interaction Builder.

YTK's Live Chat and Chatbot Enhance Customer Experience

Read YTK Marketing Manager Anne Rautu’s customer story, in her own words, on how YTK was able to improve customer experience and conversion rates by proactively delivering targeted messages to website...

VSP Integrates giosg With Their Contact Centre Solution

VSP (Vakka-Suomen Puhelin) needed a reliable chat partner to add to it's contact centre offering, which led to the launch of a partnership between giosg and VSP. Two years of cooperation have resulted...