Customer
Success Stories

Hundreds of giosg customers across the globe are already creating meaningful interactions online - find out how they have gotten amazing results!

K-Auto Transform Their Customer Experience With Online Interactions

Find out how K-Auto has achieved impressive results by transforming their customer experience and developing their customer communication with online interactions. 

ALD Automotive Scales Customer Services by 15X

ALD Automotive introduces a responsive customer communication channel in the form of live chat and scales customer communication by a factor of fifteen!

Connells Increases Conversion Rate from 8% to 30% with giosg

Learn how we managed to take Connells Group’s live chat conversion rates from 8% to 30% with our powerful software tools.

Riddermark Bil Makes Purchasing Cars Online Easy

In 2020, as a natural part of the company's digitalisation, which was accelerated by the Covid-19 pandemic, an in-house sales department was started with 10 new sales people. In order to interact dire...

Suomalainen Kirjakauppa Launches a New Service Using a Chatbot

Learn how Suomalainen Kirjakauppa used a chatbot to launch their new audiobook and ebook service!

Staples Enhances Customer Experience

In 2020, Staples’ corporate strategy set out to develop their digital channels.  With outdated and inefficient systems that resulted in slow customer service, Staples aimed to take their eCommerce web...

S-Bank Increases Conversion Rate by 6X with Interactive Pop-ups

Find out how S-Bank improved its conversion rate by six times and enhanced its online service with live chat, a chatbot, and interactive pop-ups! 

Asuntoyhtymä Generates 300 New Leads with a Property Portal Bot

Read Project Manager Essi Kiiveri’s story about how implementing a bot onto property portals has improved customer experience and helped generate an additional 100 leads per month. 

Finnish Centre for Pensions Gets 4+ Live Chat Experience Rating

Read the success story by Finnish Centre for Pension’s Virpi Rautiainen on how they achieved a 4+/5 live chat experience rating and how their own customer service agents are embracing the new channel....