giosg Guides

Chatbots are notorious for being big IT projects, but at giosg we know that's just not true! That's why we've gathered our expert insights on how to build a simple bot for lead generation, sales or cu...

Providing excellent customer service online has become a key differentiator for businesses today. It's no longer a "nice to have" but necessary in order to meet customer expectations, provide more val...

Marketers work hard to drive traffic to their website.  But the real challenge begins after visitors land on your website, when it’s time to capture and convert. That's why we've gathered the top high...

Chatbots are not only great for supporting existing customers, they are excellent lead generation tools that can be used to convert your website traffic into sales-qualified leads 24/7. In this guide,...

With retailers forced to move online, consumers’ buying habits have shifted faster than ever before. The pressure is on for eTailers to optimise their eCommerce store for the fast approaching holiday ...

A positive customer experience can help businesses both acquire new customers and nurture existing customers. So what can businesses do to improve their customer experience?

There’s no escaping it, interactive content is everywhere and for good reason! Providing engaging content throughout the buyer journey can help both retain and acquire customers. But as a marketer, th...

As more services move online, the focus on making websites and applications accessible  is more important than ever before. It's all about making sure that everyone and anyone, regardless of disabilit...

Wondering what AI really means? How it is being used? How can you apply it to your business? In this guide, we aim to demystify AI, firstly covering the current landscape including customer fears and ...