Categories
It is possible to find online visitor data in real-time in two ways. The first is simply by placing your cursor on top of the bubbles in the swimlane (main giosg view). The second is by opening the chat window with an online visitor, on the top left side there is an arrow, clicking on this will open an extra panel on the chat window with all of that unique visitors data.
Here is a list of all the default visitor data:
- Number of visits
- Time on site
- Previous chats
- Room the visitor is in (domain or room)
- Visitor's company
- Current page
- Last 3 pages
- How they entered your domain
- Location
- Language
- Device resolution
- IP Address
- Browser
- Operating system
- Internet Service Provider
- Device type (how to see the device type)