To export data from giosg, complete the following steps from the chat console:
-> Settings -> Reporting -> Custom Reports
-> From the top, select the timespan and which rooms you want to export statistics from (you can select multiple rooms at once).
-> Select which type of report you want from the left (Chat logs, Total Statistics, Total Statistics Hourly, Leads)
-> Select the relevant fields to export from the column in the middle
-> From the right, choose “Download report now” and select the right file format (XLSX, CSV, TXT)
Read more about reports from the giosg REPORTING guide
Note, it's also possible to use our public APIs for reporting.
